Results 1 to 4 of 4
  1. #1
    New Lounger
    Join Date
    Aug 2009
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Whenever I encounter a webpage feature which is in pdf form IE8 tries to link to an antique version of pdf reader (version 4, I think) then freezes. Sometimes I can get out of the problem by starting the up to date version of pdf reader I have on my computer (version 8) but it still takes time and often I have to resort to rebooting the computer and starting again with pdf reader v8 program open before I go back into the website.

    I don't even have any older version of pdf reader on my computer.

    Having checked for advice re similar problems on this site I have gone into the 'Manage add-ons' facility in IE8, and see that pdf reader v8 is on the enabled list there, and no older version is present. and although there looks to be a facility for deleting specific add-ons I can't see how to add new ones. So I can't (or can't risk) deleting the Reader 8 add-on and re-instating it even if that was likely to cure the problem.

    This is a replacement computer just a few months old (from a reputable and capable local supply and repair shop) for my previous one which became beyond economic repair (which also had IE8 and Reader 8 but did not have this particular problem), and came with IE8 already installed. Operating system is Windows XP (I'm not touching Vista with a bargepole as long as I can avoid it). I could take the computer back to the shop and get them to sort it out, but can't currently afford to be without my computer for possibly several days.

  2. #2
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,592
    Thanks
    5
    Thanked 1,059 Times in 928 Posts
    [quote name='ChrisV' post='791640' date='01-Sep-2009 02:29']Whenever I encounter a webpage feature which is in pdf form IE8 tries to link to an antique version of pdf reader (version 4, I think) then freezes. Sometimes I can get out of the problem by starting the up to date version of pdf reader I have on my computer (version 8) but it still takes time and often I have to resort to rebooting the computer and starting again with pdf reader v8 program open before I go back into the website.

    I don't even have any older version of pdf reader on my computer.[/quote]

    you may want to install the current Adobe Reader (version 9.1) from Adobe - Adobe Reader download. that may take care of everything.

    If it does not, you can install and run Download - Personal (PSI) - Vulnerability Scanning - Secunia.com. It will locate old versions of programs and you can tell where it is installed.

    Joe
    Joe

  3. #3
    New Lounger
    Join Date
    Aug 2009
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts
    [quote name='joeperez' post='791653' date='01-Sep-2009 09:02']you may want to install the current Adobe Reader (version 9.1) from Adobe - Adobe Reader download. that may take care of everything.

    If it does not, you can install and run Download - Personal (PSI) - Vulnerability Scanning - Secunia.com. It will locate old versions of programs and you can tell where it is installed.

    Joe[/quote]

    Many thanks, that Reader 9.1 download looks to have cured the problem.

    Regarsds, ChrisV

  4. #4
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,592
    Thanks
    5
    Thanked 1,059 Times in 928 Posts
    [quote name='ChrisV' post='791700' date='01-Sep-2009 13:46']Many thanks, that Reader 9.1 download looks to have cured the problem.

    Regarsds, ChrisV[/quote]

    You're welcome. Gald you got if worked out. Thanks for posting back.

    Joe
    Joe

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •