Results 1 to 3 of 3
  1. #1
    5 Star Lounger
    Join Date
    Mar 2001
    Location
    New York, NY
    Posts
    922
    Thanks
    2
    Thanked 12 Times in 11 Posts
    Several days ago, I began having trouble when I click on links in email messages. The mouse pointer changes to a hand, but nothing more happens. The application (both Outlook and Mozilla Thunderbird) become non-responsive.

    At the same time, I lost the ability to double-click a file in Windows Explorer in order to open it. I can right click, but Open does not work. Other right-click features (cut, copy, Win-Zip, Send to) function as expected.

    This sounds like a DDE or similar issue to me. I have no idea how to fix it. Can someone offer some help?

    Links in Internet Explorer, Firefox, etc. function as expected. If I access email via webmail, I can successfully click on the links in email messages. The problem seems to be isolated to email clients and Windows Explorer.

    Many thanks,
    Richard

  2. #2
    Plutonium Lounger
    Join Date
    Oct 2001
    Location
    Lexington, Kentucky, USA
    Posts
    12,107
    Thanks
    0
    Thanked 1 Time in 1 Post
    Sounds suspiciously like malware to me. Have you/can you run something like MalWareBytes to see what it reckons about the drive before you start following up on your DDE suspicion?

  3. #3
    5 Star Lounger
    Join Date
    Mar 2001
    Location
    New York, NY
    Posts
    922
    Thanks
    2
    Thanked 12 Times in 11 Posts
    I've now discovered that if I wait 4 or 5 minutes, the link or file does open. JPG and TXT files open immediately with a double-click; Word (DOC) files and links have a big delay.

    I wouldn't be surprised if it's some kind of malware; I've recently run a half dozen utilities to get things cleaned up on this PC, but the improvement has been slight.

    Thanks for your suggestion.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •