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  1. #1
    Lounger
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    No video using Windows Media or Real on Windows ME

    Hi.

    My boss has a 900 MHz Dell Dimension PC with 256 MB RAM and Windows ME and a 128-KB fractional T1 connection. Video clips will not play, as we discovered yesterday trying to tune into the NYC and DC events. Other (non-ME) PCs had no trouble connecting/playing video.

    I reinstalled Windows Media from the windowsupdate site. No change. One Microsoft Knowledge base article suggests it may not be compatible with ME:

    Q269031 - Operating Systems That Are Compatible with Windows Media Player 7 - lists only Win98, Win98SE, and Win2000.

    When I read that I was reminded of the pre-Y2K experience of looking at a Microsoft database that declared Win95 *and* Win98 not to be compatible with HP LaserJet 6 printers, one of the commonest in the country at that time.

    Do any of you have ideas on how to get video on this ME machine, and if so, does it require uninstalling Windows Media and going with Real Player?

    All help gratefully received,

    Bill

    Q275530 - Windows Media Player Does Not Buffer 100-KB Streams When Internet Connection Sharing is Enabled - Suggests upgrading to ME to solve problem.

  2. #2
    4 Star Lounger
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    Re: No video using Windows Media or Real on Windows ME

    Me comes with Media Player 7 as standard, so it should be there, unless someone has removed it. There should be a button for Media Player on the taskbar and an icon on the desktop. If these are missing, it should still appear in Start>Programs.

    Assuming that it does, it may have been corrupted. Try going to Add/Remove Programs>Windows Setup>Multimedia. Uncheck Media Player to uninstall, then reinstall. This may not work, as I have found Media Player 7 hard to get rid of (I prefer RealPlayer). You may need an uninstaller program to really get rid of it. computer magazine cover discs often have trial versions, if you don't have one in the office.

    If you need to go with RealPlayer instead, I recommend making sure you disable it in StartCentre. It adds to boot time and takes up memory to no good purpose.
    We never really grow up, we only learn how to act in public.

  3. #3
    Lounger
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    Re: No video using Windows Media or Real on Windows ME

    Thanks, SparkyPatrick.

    Reloading Windows Media (without first uninstalling) fixed that part of the problem; downloading Real Player Basic and making it the default player for Real media fixed the other part.

    I appreciate your quick and helpful response <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

  4. #4
    4 Star Lounger
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    Re: No video using Windows Media or Real on Windows ME

    Glad it worked out. Not so glad about what you get to watch <img src=/S/sad.gif border=0 alt=sad width=15 height=15>.
    We never really grow up, we only learn how to act in public.

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