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  1. #1
    New Lounger
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    Hello, I have spysweeper installed and I am having trouble getting into facebook now. when i click on yahoo to read about a particular story the page is kindof empty. It appears that spy sweeper is blocking things I want to see? Is there a something I can do to block the bad popups and allow me to get into the sites I want?

    Thanks Whitch10

  2. #2
    Uranium Lounger
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    [quote name='whitch10' post='795406' date='28-Sep-2009 22:16']Hello, I have spysweeper installed and I am having trouble getting into facebook now. when i click on yahoo to read about a particular story the page is kindof empty. It appears that spy sweeper is blocking things I want to see? Is there a something I can do to block the bad popups and allow me to get into the sites I want?

    Thanks Whitch10[/quote]
    Welcome to the Lounge.

    What makes you think it is Spy Sweeper that is the cause of the problem ?? Did you recently install it and did the problems begin just after you did ??

    It could very well be Spy Sweeper, but a bit more information would be helpful. Is it just Spy Sweeper or is it Spy Sweeper with Antivirus ?? If it's Spy Sweeper with AV, are you running any other AV program or Anti-Malware programs ?? What operatin system are you running and how much RAM is installed ??
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  3. #3
    Plutonium Lounger
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    [quote name='whitch10' post='795406' date='28-Sep-2009 22:16'][/quote]
    Also what browser addons if any?

  4. #4
    New Lounger
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    Thanks for your replies. I am a novice with computers so I will try to answer your questions. I bought my HP laptop with Vista year ago and the geek squad loaded the spy sweeper in for me (anti virus yes). Windows has their firewall and defender in there too. RAM dont know how to check that. Whats a browser add on? I am begining to try and understand computers if you have any suggestions for beginners on learning tutors it would be appreciated. Yes the problem seemed to start when I added spy sweeper I cant get facebook or my yahoo email still. Ya who know It may not be spysweeper?? Thankyou for any help you can give, Whitch

  5. #5
    Uranium Lounger
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    [quote name='whitch10' post='795547' date='29-Sep-2009 15:29']Thanks for your replies. I am a novice with computers so I will try to answer your questions. I bought my HP laptop with Vista year ago and the geek squad loaded the spy sweeper in for me (anti virus yes). Windows has their firewall and defender in there too. RAM dont know how to check that. Whats a browser add on? I am begining to try and understand computers if you have any suggestions for beginners on learning tutors it would be appreciated. Yes the problem seemed to start when I added spy sweeper I cant get facebook or my yahoo email still. Ya who know It may not be spysweeper?? Thankyou for any help you can give, Whitch[/quote]
    If I understand what you are saying, you bought the computer a year ago and ran with the trial AV program it cam with or no AV program at all. Then, I'm guessing after you had a problem, you called in Geek Squad and they loaded SpySweeper with AV after correcting whatever was wrong. I won't confuse you with other issues right now. But down the road you might want to consider a third party firewall.

    Your difficulties would seem to be related to the settings in Spy Sweeper. But since I don't run that with the AV feature I'll have to poke around my copy and see if I can figure out what you need to do.

    To check your RAM, right click on the My Computer icon on your desktop or start menu and select Properties from the drop down menu. Your system information will be on the General tab.
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