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  1. #1
    Bronze Lounger
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    hello

    were in the process of migrating from OfficeXP to Office 2007. part of the deployment is co-existance stragety.

    OfficeXP has the Microsoft add-in installed - Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats

    Therefore a Word 2007 document with default extension .docx ie format Word 97- 2003 .doc and can be opened and worked on in WordXP.


    However if I create a Word 2007 document and save in extension .doc. When I open in WordXP, the File Conversion dialog displays, and the document previews and opens with hexidecimal characters.


    Ive applied the MS article suggestion - no luck

    http://support.microsoft.com/kb/2001377

    Do I need to install another add-in or configure a setting?

    any ideas?

    diana
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  2. #2
    Plutonium Lounger
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    Just changing the extension to .doc will confuse things - the file will still have the structure of a Word 2007 document (.docx) but because of the .doc extension programs will think it is a Word 97-2003 document.
    You should keep the .docx extension. This will tell Word 2002 (XP) that it should use the Microsoft Office Compatibility Pack to open it.
    Alternatively, use Save As in Word 2007 to save the document as a Word 97-2003 file (.doc). This not merely changes the extension but also the structure.

  3. #3
    Super Moderator jscher2000's Avatar
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    [quote name='Diana' post='797644' date='12-Oct-2009 19:45']However if I create a Word 2007 document and save in extension .doc. When I open in WordXP, the File Conversion dialog displays, and the document previews and opens with hexidecimal characters.[/quote]
    This is a big problem in working between versions. Users should not use a .doc extension unless they also choose the Word 97-2003 format. Since they will sometimes err, your best solution is to set the default in options -- either the new format or the old format -- and have users stick with the default file extension Word chooses to match the format.

  4. #4
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    thank you for your responses.

    It was recommended that when we upgrade to office 2007 the default file extension be ".doc" for Word 97 - 2003 to maintain compatiablilty with our clients. As our clients are still on older versions of office.

    Do you know how to resolve - clear the file conversion dialog?

    otherwise we may have to rethink our strategy for default Office 2007 file formats
    diana

  5. #5
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    [quote name='Diana' post='799473' date='22-Oct-2009 23:35']thank you for your responses.

    It was recommended that when we upgrade to office 2007 the default file extension be ".doc" for Word 97 - 2003 to maintain compatiablilty with our clients. As our clients are still on older versions of office.

    Do you know how to resolve - clear the file conversion dialog?

    otherwise we may have to rethink our strategy for default Office 2007 file formats
    diana[/quote]
    To change the default file format for saving new documents, go to:

    Office Button > Word Options > Save - in the dropdown, select "Word 97-2003 Document (*.doc)" and then click OK. See attached illustration.

    Bear in mind that if you do this, your documents will not be able to take advantage of most new Word 2007-specific features.

    [attachment=86151:SaveAsDoc.JPG]

    Gary
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  6. #6
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    As stated you need to work in 97-2003 compatiblity mode as default - it is easier.
    All clients have to do is install compatibility packs.


    Otherwise turn on in Advanced - confirm conversion on open
    Click OK at text dialogue
    Select Word 2007 from next dialogue
    OK

    You will have to confirm the 2007 file conversion.

    Janine

  7. #7
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    many thanks all


    diana

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