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  1. #1
    New Lounger
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    I have vista home premium on a dell studio. this message appears after connecting my old dell printer. An additional message states data execution has closed this program.
    Any help woulb be appreciated.

  2. #2
    New Lounger
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    Austin, TX, USA
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    I see this problem frequently with bad printer drivers. It is a known issue with printers such as the HP Laserjet 1020.
    To clear this up:
    1) unplug your old printer
    2) restart Vista with the printer not connected
    3) This should toggle the printer in the control panel to offline mode
    4) cancel any pending print jobs for this printer
    5) uninstall the printer driver
    6) reinstall with the latest driver
    7) connect the printer if prompted by the driver, or reboot and then connect

    If this does not fix it, it could be a problem with the USB port or incompatibility. I have mostly seen this error when only printing to printers where the printer is for the most part dumb, and all of the rendering is processed in the computer and printer driver itself. For some reason, I have seen more crashes of printer drivers, when rendering .pdf files than normal Office documents.

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