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  1. #1
    Silver Lounger Duchess843's Avatar
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    In Device Manager there was a yellow exclaimaion point for a modem I haven't used in years but has not been removed from my CPU. I deleted the modem and now every time I restart or reboot I get the File Needed message.The file it's looking for is: MDMXSDK.EXE on Modem Installation Disk.

    I may still have that disk but I don't want to reinstall it because I use another modem.

    My question is: How do I stop that message from appearing at startup? Is it a registry item that needs removing?

    By the way, I don't see my current modem in Device Manager but it's working properly. It's a modem that I purchased.

    Gloria
    <img src=/S/coffeetime.gif border=0 alt=coffeetime width=32 height=48>

  2. #2
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    Quote Originally Posted by Duchess843 View Post
    In Device Manager there was a yellow exclaimaion point for a modem I haven't used in years but has not been removed from my CPU. I deleted the modem and now every time I restart or reboot I get the File Needed message.The file it's looking for is: MDMXSDK.EXE on Modem Installation Disk.

    I may still have that disk but I don't want to reinstall it because I use another modem.

    My question is: How do I stop that message from appearing at startup? Is it a registry item that needs removing?

    By the way, I don't see my current modem in Device Manager but it's working properly. It's a modem that I purchased.
    Questions, questions, just full of questions!

    Is (was) this "old" modem internal or external?

    When you say you deleted it, how did you do that?

    It appears that you didn't properly remove the modem (completely) so Windows is looking for it when you reboot.

    As for the new one, if it's working, it MUST be listed in Device Manager SOMEWHERE! You may need to expand all the lines to find it. But, if it's working, do you really care?

  3. #3
    Silver Lounger Duchess843's Avatar
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    Quote Originally Posted by Bigaldoc View Post
    Questions, questions, just full of questions!

    Is (was) this "old" modem internal or external?

    When you say you deleted it, how did you do that?

    It appears that you didn't properly remove the modem (completely) so Windows is looking for it when you reboot.

    As for the new one, if it's working, it MUST be listed in Device Manager SOMEWHERE! You may need to expand all the lines to find it. But, if it's working, do you really care?
    Answers to your questions:

    1. It was an Internal modem.

    2. I deleted the modem with the yellow exclaimation point in Device Manager.

    Now I need to ask another question. How do you remove the old modem properly? I presume because you didn't mention it, that there's no way to remove the notice until the modem is uninstalled correctly, correct?

    I will look for the current modem, it's working perfectly. So I agree with you, I really don't care where it's located.
    <img src=/S/coffeetime.gif border=0 alt=coffeetime width=32 height=48>

  4. #4
    Plutonium Lounger
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    Quote Originally Posted by Duchess843 View Post
    ...
    How do you remove the old modem properly?
    ...
    Try looking in control Panel > Programs and Features to see if it can be uninstalled from there
    If you are feeling very brave you could open the computer case and physically remove the modem

  5. #5
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    Quote Originally Posted by StuartR View Post
    Try looking in control Panel > Programs and Features to see if it can be uninstalled from there
    If you are feeling very brave you could open the computer case and physically remove the modem
    Unless it's onboard, then you have to use the BIOS.

  6. #6
    Silver Lounger Duchess843's Avatar
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    Quote Originally Posted by StuartR View Post
    Try looking in control Panel > Programs and Features to see if it can be uninstalled from there
    If you are feeling very brave you could open the computer case and physically remove the modem
    Much to my sorrow, the old modem's not listed in Control Panel. I'm not brave enough to go inside my computer, but I know someone who is and I'll ask him to do that for me.

    Thanks for the information.

    Gloria




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  7. #7
    Super Moderator CLiNT's Avatar
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    If you have 2 modems, simply disable the one you don't use from the device manager.

    It sounds like you have an internal modem that you do not use and an external one that is your current??
    ...or is it more like a on-board motherboard modem and an add in modem card that is part of a pci??

    You may try to remove it from the hardware profile in device manager the same way you would a floppy that you have no use for.

    Select disable, you can't remove a modem that is built into the mainboard. But you can disable it.
    ps
    Also you may want to see if your bios has an option as well.
    *If you delete something in device manager it will just keep coming back next time
    you boot, irregardless of the software environment*
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  8. #8
    Silver Lounger Duchess843's Avatar
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    Thanks to all who posted a reply. As soon as the holidays are over, I'll have the offending modem removed from inside my CPU.


    Gloria
    <img src=/S/coffeetime.gif border=0 alt=coffeetime width=32 height=48>

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