Resuming after Sleep Mouse freezes.

[Steve Z]

I have windows7 home premium. This same problem also occurred with Vista Ultimate which I had before I upgraded. When I exit to the log-in page, I will most of the time put my PC to sleep. Resumption from sleep has been much quicker with windows 7 but I still have the same occasional problem (probably about 1 in every 5-10 resumes) that I had in Vista. The PC will resume to the log-in page but the mouse will not be operational. I must then TAB using the keyboard to the sleep button, put the PC back to sleep, wake it up again, and, voila, the mouse works just fine. I should add that if I just log into windows in this mode the mouse will not work there either. I have a microsoft intellimouse optical ps/2 port mouse and am using the latest win7 intellipoint driver. Also should mention that I am using 64bit windows and have been for several years. Any ideas?

[JoeP517]

Welcome to the Lounge!!

Have you checked the power management settings for the mouse? You may want to prevent the PC from powering down the port when sleeping.

Joe

[Steve Z]

Yes, I have changed the power settings with respect to the mouse. This seems to have no effect on this problem.

[KP-Martin]

I have the same or similar problem. It occurs less frequently than in the beta. I also occasionally lose my external HD and/or ext DVD drive when resuming. A simple reset of the mouse works for that but have to power cycle the ext hd for it to reappear. It appears to be a USB issue.
kevin

[JoeP517]

Yes, I have changed the power settings with respect to the mouse. This seems to have no effect on this problem.

See if the last post at Help with sleep wake up - Page 2 - Windows 7 Forums helps.

Joe

[Steve Z]

I appreciate the advice, but I'm not sure that anything in that thread will help me as I'm not using a USB mouse but a ps/2 port mouse. I would suspect that setting the USB Selective Suspend Setting to "disabled" would not help me with my ps/2 port mouse problem. What does changing this setting initiate as I would not like to introduce another variable to my problem unless changing this setting is harmless. Thanks.

[JoeP517]

I appreciate the advice, but I'm not sure that anything in that thread will help me as I'm not using a USB mouse but a ps/2 port mouse. I would suspect that setting the USB Selective Suspend Setting to "disabled" would not help me with my ps/2 port mouse problem. What does changing this setting initiate as I would not like to introduce another variable to my problem unless changing this setting is harmless. Thanks.

Oh nuts. I forgot the PS/2 part. Sorry for the distraction.

Joe

[KP-Martin]

I reset that as your post described and will see how it works out. Mine is a USB issue so maybe that is the fix. I thought PS2 used the same bus though?... Seems like it might still be applicable to those..

[Steve Z]

It has now been two weeks since I first uploaded my problem here. I would like to thank Joe P. I decided to try the solution in the article you posted figuring when it didn't work I could always change it back. As I wrote the article talked about USB mice and mine is a PS/2. Well in the two weeks since I last posted the problem has not reoccurred---and as often as it was happening it would of by now. So I think the problem is fixed. I wanted to post this message in case anyone else is having this problem and also to ask a question. Does anyone know why this setting under power management---USB selective suspend--would affect my PS/2 mouse as originally described. Interesting. Thanks again, Joe P.
Steve Z.