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  1. #1
    New Lounger
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    I have been running Windows XP Professional for some time now and have finally decided to take the plunge and go for Windows 7 Professional.

    I have run the Windows 7 Upgrade Advisor which reports no major problems, I have used Windows Easy Transfer and moved all my files to an external hard drive.

    When I try to Install Windows 7 Professional all starts well but after copying the files Windows starts the expanding files process but when it gets to 27% it stops there forever, although
    it appears to still be working and the hard drive light is flashing one hour later it is still at 27%.

  2. #2
    Star Lounger
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    You cannot upgrade from XP. You must do a clean install by booting to the win 7 dvd, delete the partition with win xp on it and then installing win 7. That is oversimplified and you should read the extensive directions at the windows 7 web site--link below. You can use the upgrade disk to do a clean install as long as you don't remove XP before you boot to the dvd. Here's the site for help--
    http://windows.microsoft.com/en-us/w...p-to-windows-7

  3. #3
    Super Moderator BATcher's Avatar
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    Paul Thurrott's "SuperSite for Windows" website is a goldmine of information about Windows 7 (and predecessors). Here's some of his information about upgrading from XP to W7...
    BATcher

    Time prevents everything happening all at once...

  4. #4
    New Lounger
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    Thank you for your much appreciated advice, however I am not tryinng to upgrade from XP to Windows 7.
    I have the full Windows 7 Professional disks and I am following the Microsoft instructions and doing a custom install,
    but as I stated before when expanding the copied installation files the process stalls at 27% with no error message

  5. #5
    Super Moderator BATcher's Avatar
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    Ah - not clear from your original post, sorry! Have you checked whether your PC is at the latest BIOS level? A couple of posts on other forums have indicated that this fixed their problem in this area... (But your kilometerage may vary, as we say in the EU...!)
    BATcher

    Time prevents everything happening all at once...

  6. #6
    New Lounger
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    I have had an instance where it would get about 80% thru expanding files and just quit.
    The reason was a bad DVD image. Just had to burn a new DVD image (or clean the disk if it is retail) and maybe something that simple is the answer?

    Good Luck,

    dRew

  7. #7
    Lounger
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    You may need to reformat your hard drive.
    Or wipe it first using the free dban tool.
    Alan Vallis
    http://mywitsend.co.nz

  8. #8
    New Lounger
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    Hi BATcher,

    Thanks for your comments. I am not sure if my bios is the latest issue and I find the thought of updating it daunting.

    Would not Windows Upgrade Advisor have mentioned the bios if was out of date?

  9. #9
    Super Moderator bbearren's Avatar
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    If you bought a boxed Windows 7, make sure the DVD is squeaky clean. If downloaded and burned, do another burn at the slowest speed for your burner. I had burned 3 coasters before I tried the slow burn, and that one worked fine.
    Create a fresh drive image before making system changes, in case you need to start over!

    "The problem is not the problem. The problem is your attitude about the problem. Savvy?"—Captain Jack Sparrow "When you're troubleshooting, start with the simple and proceed to the complex."—M.O. Johns "Experience is what you get when you're looking for something else."—Sir Thomas Robert Deware.
    Unleash Windows

  10. #10
    New Lounger
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    This is a new boxed version of Windows 7 Professional and as far as I can see it is squeaky clean.

    I am lost for what to do next.

  11. #11
    Plutonium Lounger Leif's Avatar
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    Quote Originally Posted by Thomas Darton View Post
    .... as far as I can see it is squeaky clean.
    If you have the spare HD space, you could try copying the entire DVD to a (temporary) folder which might rule out DVD corruption...

  12. #12
    Super Moderator satrow's Avatar
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    Quote Originally Posted by Leif View Post
    If you have the spare HD space, you could try copying the entire DVD to a (temporary) folder which might rule out DVD corruption...
    ... and, if successful, should rule out the DVD drive as a cause of the problem.

    Which would leave us with ... a badly fragmented hard drive as a possible contender?

  13. #13
    Plutonium Lounger Leif's Avatar
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    Quote Originally Posted by Andy Rowlands View Post
    Which would leave us with ... a badly fragmented hard drive as a possible contender?
    Yes! Assuming W7 does correctly calculate the amount of free space required - including 'working space' - quite possibly!

    So, a good de-frag and a full chkdsk may well be worth running as well.

  14. #14
    New Lounger
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    I have run defrag and chkdsk on the drive but still the problem persists.

  15. #15
    Plutonium Lounger Leif's Avatar
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    Quote Originally Posted by Thomas Darton View Post
    I have run defrag and chkdsk on the drive but still the problem persists.
    Did you try copying the entire DVD to check it can be read OK?

    Otherwise, are you doing a 'clean' install?
    If so, did the installation ask if you wanted the hard drive (re-)formatted?
    If so, did you say yes?

    Is your current (XP) installation on NTFS or FAT32?

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