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Thread: Unread item

  1. #1
    5 Star Lounger
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    Outlook 2003
    I have a blue (1) next to my Deleted Items folder. This usually indicates unread mail. I have scrolled through several months of deleted items and can not find any message, calendar, or contact item that might be causing this. I have permanently deleted everything except mail messages and still the blue (1) remains.

  2. #2
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    Quote Originally Posted by Jim Haynes View Post
    Outlook 2003
    I have a blue (1) next to my Deleted Items folder. This usually indicates unread mail. I have scrolled through several months of deleted items and can not find any message, calendar, or contact item that might be causing this. I have permanently deleted everything except mail messages and still the blue (1) remains.
    Try changing the setting for the Deleted Items folder. Right click the folder and select Properties. On the General tab change the setting for "Show number of unread items" to "Show total...". OK your way out. Shut down Outlook. Restart Outlook and change the setting back.

    If that does not work try starting Outlook in safe mode - Start | Run | Outlook.exe /safe. This starts Outlook without extensions, reading pane, or toolbar customizations.

    Joe
    Joe

  3. #3
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    Found some deleted contacts at the end of the deleted list. I permanently deleted those. Problem solved.
    Thanks.

  4. #4
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    Quote Originally Posted by Jim Haynes View Post
    Found some deleted contacts at the end of the deleted list. I permanently deleted those. Problem solved.
    Glad you got it resolved. Thanks for posting back.

    Joe
    Joe

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