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  1. #1
    New Lounger
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    I have an older Dell running XP SP2. It was working fine yesterday but today when turned on i got the blue screen of death with the above error message 0X0000007E (0XC000005, 0X804D9A69, 0XF8FFF67C, 0XF8FFF378) can you help me with my problem, Please.

  2. #2
    Plutonium Lounger
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    Quote Originally Posted by johnydeer View Post
    I have an older Dell running XP SP2. It was working fine yesterday but today when turned on i got the blue screen of death with the above error message 0X0000007E (0XC000005, 0X804D9A69, 0XF8FFF67C, 0XF8FFF378) can you help me with my problem, Please.
    Your details aren't quite the same, but see if there's anything in these steps that might help: How to troubleshoot a Stop 0x0000007E error in Windows XP

  3. #3
    Administrator
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    Quote Originally Posted by johnydeer View Post
    I have an older Dell running XP SP2. It was working fine yesterday but today when turned on i got the blue screen of death with the above error message 0X0000007E (0XC000005, 0X804D9A69, 0XF8FFF67C, 0XF8FFF378) can you help me with my problem, Please.
    Can you boot into safe mode? Once in safe mode check the event viewer to see if an error was logged.

    What was the error message?

    Joe
    Joe

  4. #4
    New Lounger
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    I can boot in safe mode but the same screen appears.

  5. #5
    New Lounger
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    the only error is above nothing ater that on the page.

  6. #6
    Uranium Lounger
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    Quote Originally Posted by johnydeer View Post
    I can boot in safe mode but the same screen appears.
    If you can, in fact, boot into Safe Mode, how far does the system get before it displays the Blue Screen error ?? Do you get to the desktop ??

    I suspect that you mean you know how to boot into Safe Mode, but even when you do that you get the Blue Screen and you cannot access your desktop. Is this correct ??
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  7. #7
    New Lounger
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    Hello.

    This could be a driver issue, perhaps one that Windows Updates has brought down, or you could have inadvertently installed a device driver yourself?? I cannot discount malware or a damaged drive, or a drive that is running short of space either.

    Firstly, check your drive integrity. You can do this with many tools available "out there". Look here: - http://www.hitachigst.com/hdd/technolo/dft/dftnew.htm - thats one I use on a daily basis.

    You will need to burn the ISO to CD, and you may need a friend to help you seeming your PC is non-functional.

    Provided your HDD is sound, and what I would do in this situation and providing that you have an XP installation disc at hand is to run the setup program until you get to the first screen, then select the Recovery Console (R).

    Once in the Recovery Console environment, type the following: - CHKDSK /R, and see what it does. Exit once it has finished and see if you can boot normally.

    If the same problem occurs, at this point all I can suggest is to restore the registry from a backup that Windows should keep hidden away.

    You can follow the procedure here: - http://support.microsoft.com/kb/307545

    If the blue screen happens before you can access the Recovery Console, or perhaps as soon as you choose the installation that you want to diagnose, the only other suggestion that I can make here is to remove the HDD that's at fault, then "piggyback" the HDD on another PC so you can carry out the registry repair manually, which depending upon your experience can be a nightmare, or a peice of cake.

    If you dont understand the changes that you are making, try and find someone who does perhaps?
    Experience is a hard mistress, yet she teaches like no other.

  8. #8
    New Lounger
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    I have found that most BSOD problems are related to bad ram. Use a boot utility and run a memory test. If you have two sticks of ram try removing them one at a time and starting windows.

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