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  1. #1
    New Lounger
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    Hi,


    Have Vista 32 bit OS. Almost always on a right click on a file in Windows Explorer it says not responding. Need to kill windows explorer, restart windows explorer left click the file , then right click seems to work.

    Have seen amny posts about the problem, but no solutions.

  2. #2
    Plutonium Lounger
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    Problems caused by right clicking in Windows Explorer are nearly always caused by Shell Extensions from third party programs.

    Try downloading and running ShelExView, which will show you all the shell extensions on your computer, and let you disable them one at a time until you find the one causing your problem.

  3. #3
    New Lounger
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    help me here a liitle
    downloaded shelExView
    looks like 145 file extensions to disable one at time
    could one assume that ALL microsoft extensions are OK ??

  4. #4
    New Lounger
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    continuation of earlier post
    these are not unusual file extensions but rather from my email attachment folder
    so these are files with jpg extension that are causing the not responding problem
    right now shelExView is listing 311 entries -- that is a lot to disable one at time
    Thx for any help

  5. #5
    Plutonium Lounger
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    Quote Originally Posted by Al Keffer View Post
    ...
    right now shelExView is listing 311 entries -- that is a lot to disable one at time
    ...
    You don't have to do this one at a time. You should use a binary search.
    • Disable half the entries, see if the problem goes away
      • If the problem goes away then the broken add-on is one of those you disabled
      • If the problem doesn't go away then re-enable that half and disable the other half
    • You should now have a list of about 155 add-ons that are suspect
    • Disable half of these and see if the problem goes away
    • Repeat until you have identified the broken add-on

  6. #6
    New Lounger
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    OK
    Disabled about a dozen of non Microsoft items ( it didn't seem to like disabling them)
    And things seem to be working
    So I went back and enabled the dozen items one at a time
    And again things seem to be working ???
    So, right now knock on wood (my head), it appears that the problem is solved
    Still don't really understand this broken add-on issue
    Seems to me that as long as the relationship between a file extension and an executable for that is in place , then things should work unless the executable gets corrupted ??
    So, thank for your help, it is really appreciated.

  7. #7
    Plutonium Lounger
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    Quote Originally Posted by Al Keffer View Post
    ...
    Still don't really understand this broken add-on issue
    Seems to me that as long as the relationship between a file extension and an executable for that is in place , then things should work unless the executable gets corrupted ??
    ...
    The way this works is that each add-on registers with Windows to say that it can do right click things. When you right click on a file, Windows calls each of the add-ons - one at a time - and says "Someone just right clicked a Word Document (or a folder, or a Text file or whatever), do you do anything with those" and each add-on responds saying whether or not it handles that kind of document. If there is a bug in the code then it may not respond, and you get a hang.

  8. #8
    New Lounger
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    Yo,


    Finally managed to get around to running the ShellExView program

    Disabled all non Microsoft entries and knock on wood , so far seems to be working.

    Thanks again for all the support.

    Hope everyone had a cool yule and have a crazy first.

    Later,
    Al

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