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  1. #1
    New Lounger
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    Did a search and did not find anything on this, here. Windows XP Pro, Lat D610, 2gig Ram, Intel 2200b/g wireless, ZoneAlarm, AVG and all updates applied and using most recent versions of all software and drivers for the Wireless.

    When opening up a existing or new word document [Office XP] it painfully slow. [also applies to Excel and other Office XP]. There are a few other non-Office programs that also seem to be affected.

    Have done a detect and repair of Office XP - no joy.

    Finally closed programs one by one to see if any one program was an offender. Found that turning off Wi-Fi access of the Intel ProSet 2200b/g and Office Programs snapped open immediately. For some reason, cannot get packet sniffer programs to capture anything.

    Any ideas as to why this is occurring or a solution or further troubleshooting?

  2. #2
    Silver Lounger
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    There are several possible causes for this problem. Try Phil Rabichow's Systematic Approach to behavioral Problems in Word.
    Regards
    Don

  3. #3
    Super Moderator jscher2000's Avatar
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    Quote Originally Posted by Marc Aasland View Post
    When opening up a existing or new word document [Office XP] it painfully slow. [also applies to Excel and other Office XP]. ... Found that turning off Wi-Fi access of the Intel ProSet 2200b/g and Office Programs snapped open immediately.
    Your description suggests the following. Word searches for the "attached template" when you open a document. If the attached template is set to a network location, and Word cannot immediately determine that is is unavailable, then Word may wait for a timeout on its search. If this is the problem, depending on how the templates were accessed, a solution might be to map a drive letter, or to add a nonexistent host to the hosts file with a loopback address. The general idea is to short-circuit the search process by making Word realize more quickly that it can't access the old template.

  4. #4
    New Lounger
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    Quote Originally Posted by jscher2000 View Post
    Your description suggests the following. Word searches for the "attached template" when you open a document. If the attached template is set to a network location, and Word cannot immediately determine that is is unavailable, then Word may wait for a timeout on its search. If this is the problem, depending on how the templates were accessed, a solution might be to map a drive letter, or to add a nonexistent host to the hosts file with a loopback address. The general idea is to short-circuit the search process by making Word realize more quickly that it can't access the old template.

    There never has been any mapped drives on this laptop, but it is worth looking into trying your fix and also to see if something else was changed.
    Thanks for you quick reply

  5. #5
    New Lounger
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    Quote Originally Posted by Don Wells View Post
    There are several possible causes for this problem. Try Phil Rabichow's Systematic Approach to behavioral Problems in Word.
    Thanks for your quick reply, I will followup with your link and its suggestions!

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