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  1. #1
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    Hello, not sure if this is the right forum. I have an old viewer program that came with Hemera Big Box of Art 615,000. It is for viewing and searching the clipart collection. Recently I noticed that if I select a jpg file there is no preview and if I try to copy it the program crashes. This only happens, however when I am using my day-to-day non admin account. If I use my admin account I can see and access JPG files. This problem only started recently so I wonder if it could have been caused by a windows update. As far as I can tell It only happens with JPGs. There is no problem with vector formats and Hemera's .hpi format. I could use run-as and run the software as admin but I use it daly and typing the password is a nuisance plus it only happens with JPGs and not with most files.

    I did try a reinstall of Hemera but it is very clunky and the reinstall didn't work. I was forced to use a disk image to get things running again. I'd rather not use the Hemera viewer at all but the collection is arranged so that without their viewer it is virtually impossible to use (eg all the file names are just numbers). So unless I find a way of replacing all the clipart (which I would be happy to do if I could find any collection that allowed commercial use and could be searched in a regular way - eg with Windows explorer), I'm stuck with the viewer.

    Does anyone have any suggestions for how to fix this problem?

    Thanks,

    Chris

  2. #2
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    Sounds like the viewer attempts to write to a location not normally allowed for regular users - possibly Program Files.
    You can set the Hemera directory to allow write access for everyone?
    You could try something like Picasa to view the files?

    cheers, Paul

  3. #3
    Plutonium Lounger
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    Quote Originally Posted by Cah View Post
    ... I'd rather not use the Hemera viewer at all but the collection is arranged so that without their viewer it is virtually impossible to use (eg all the file names are just numbers)...
    The best viewer for graphics that I've ever used is by far FastStone Image Viewer. You'll find it mentioned here in The Lounge a number of times, such as Why XnView IrfanView Wildbit over FastStone?

  4. #4
    Uranium Lounger
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    I have no personal knowledge about the product, but would this FREE .hpi file converter help ???

    http://freewareapp.c...erter_download/

    A bit more research on Google turns up a way to convert .hpi files manually.

    http://halley.cc/ed/linux/interop/hemera.html
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  5. #5
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    Quote Originally Posted by Cah View Post
    ...... the collection is arranged so that without their viewer it is virtually impossible to use (eg all the file names are just numbers)......
    I take this to mean that the files do have internal names but it is impossible to tell what they are from viewing their external names in a folder - sort of like the way that iTunes scrambles filenames once items get uploaded onto an iPod.

    PaintShopPro has had an image browser built in for some time, but unless the image folders are logically organised - unlike on an iPod for example - converting formats may not be of much help......
    Gre

  6. #6
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    Have you downloaded the latest patches from http://www.hemera.com/support/update...product-2.html ?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  7. #7
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    Quote Originally Posted by P T View Post
    Sounds like the viewer attempts to write to a location not normally allowed for regular users - possibly Program Files.
    Thanks, this is what I first thought, but if this were the case I'd have had the problem since when I first switched to using a limited user account. This is a development after I started using a LUA. I did try making some changes but it didn't help.

    Chris

  8. #8
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    Thanks, this is interesting. Long term it would be good to get rid of the hpi format. Currently, however, I can see hpi files. It is those in JPG format that I am having trouble with.

    Chris

  9. #9
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    Thanks for the idea. If I remember correctly Thumbsplus will view the files. The problem with using another viewer is finding anything. The files and folders seem deliberately arranged to force the user to use the Hemera viewer.

    Cheers,

    Chris

  10. #10
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    Yes, nowadays when I buy clipart or sound files I try and check about the file format and naming structures before I purchase. At that time it hadn't occurred to me that companies would deliberately use obscure file names and folder structures to tie the user to their proprietary software.

    It's a real gamble buying stuff that is tied to specific software as there is little guarantee that the company will be around long term or keep supporting the software.

    Chris

  11. #11
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    Thanks Dave, I checked and it does appear that I have one missing. I'll give it a go after making a disk image. The Hemera Image Viewer likes to "phone home" and the version I have doesn't offer a way to stop it. I had to make a specific firewall rule to keep it offline.

    Chris

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