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Thread: Live Mail - Remove message error
2010-01-10, 15:06 #1
- Join Date
- Sep 2004
- Thanked 0 Times in 0 Posts
I am using Windows Live Mail with Windows XP. In general it works fine, however, I have a message in the inbox that I can not delete. When I try to do anything with it, I get the following error: There was an error opening this message, An error has occurred. It will not let me delete it, open it or anything thing. What do I do?
2010-01-11, 06:27 #2
- Join Date
- Dec 2009
- California & Arizona
- Thanked 608 Times in 556 Posts
Sounds like a message that got corrupted while downloading, or didn't download properly and
the client is trying to rectify it.
1 close and restart the client and try to delete message or allow client to re-download message.
2 If email is web based; sign on at website email and delete message there.
3 Locate your default email directory: Tools>>Options>>Advanced>>Maintenance>>Store Folder.
Locate inbox folder and delete message from there. (move all other messages out prior to this)
4 Repeat #3 in safe mode.
Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.
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