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  1. #1
    New Lounger
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    Asking to save Normal.dot (Word 2000 SR-1)

    Recently,, Word is asking me if I want to save changes to Normal.dot when I exit. I've been saying no, but it takes me a few clicks to exit.
    What happened and how do I stop it?
    This feels like a virus, but I've scanned with latest update to Norton AV and all is ok.

  2. #2
    Silver Lounger Charles Kenyon's Avatar
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    Re: Asking to save Normal.dot (Word 2000 SR-1)

    This indicates that you are doing something to change Normal.dot. First, you don't want to get rid of the message, you want to stop making changes. The message is important in case it is a virus and also in case you don't want to save the changes.

    I would recommend making a copy of normal.dot, calling it normal_backup.dot or something like that. Then go for a few days accepting the changes and see if Word stops asking. Chances are that it is either something that you are doing inadvertently, or something being done by another Add-In. Chances are also that the changes are something that you do want to save.
    Charles Kyle Kenyon
    Madison, Wisconsin

  3. #3
    BAM
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    Re: Asking to save Normal.dot (Word 2000 SR-1)

    Hi rblaiklock,

    This could be caused by a global template or add-in (along with a virus of course! <img src=/S/grin.gif border=0 alt=grin width=15 height=15>)

    Did you by chance install Stamps.com? This will cause Word to prompt to save
    Normal.dot upon exiting.

    Otherwise, take a look in Tools/Templates and Add-Ins and see if there are any global templates or add-ins listed. If so they are located in your WordStartup folder. If more than one, move them one at a time until you determine which one is causing the problem. The location of the WordStartup folder can be found under Tools/Options/File Locations.

    Word 2000 can have COM add-ins, those that are added in via the Registry rather than the WordStartup folder. To determine this, add the COM Add-In command to your toolbar.

    - Right-click any toolbar and select Customize
    - On the Commands tab, select the Tools category
    - Locate COM Add-Ins on the right
    - Drag/Drop to a location of your choice

    For more information on COM Add-Ins, see this article:
    <A target="_blank" HREF=http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm>http://www.mvps.org/word/FAQs/Customizatio...nsInstalled.htm</A>
    ~~~~~~~~~~~~
    Cheers! <img src=/S/flags/USA.gif border=0 alt=USA width=30 height=18>

    PPThumbs.ptn

  4. #4
    2 Star Lounger
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    Re: Asking to save Normal.dot (Word 2000 SR-1)

    Charles is right that you don't want to turn off the message. If you find the setting that says 'Prompt to save normal template', and if you select that, it will do the changes without asking you, and that could be bad.

    If you add or make changes to styles, or I think add to your dictionary, or change some options, those changes would be saved in normal.dot. If there are things you do every time because you always want documents done that way, I would start a new document, do those things, close Word and let it save normal.dot (as Charles said). What I think is not so good is doing who knows what all in a document and then saving changes. It's better to save normal.dot after you're aware of just what you've done.

  5. #5
    Gold Lounger
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    Re: Asking to save Normal.dot (Word 2000 SR-1)

    Most likely the result of poorly written macros in an add-in.

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