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  1. #1
    New Lounger
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    Here is a strange one. I administer about 25 XP SP3 desktops at our public library. All have Apple Quicktime installed. One of the uses that some patrons have for these computers is to look up court documents from our county justice web site. The docs are delivered in TIFF format. Windows file association is set to use MS Picture and Fax viewer to view TIF files. Quicktime is set up NOT to view these files. Whenever a patron tries to pull up one of the documents, Quicktime always takes over in the browser (IE8 or Firefox) and tries to display the document, but displays a blank screen instead. If I uninstall Quicktime, the normal Windows association takes over and it works as expected.

    Does anyone have any idea where I might look to see what is going wrong? From all I can see, everything is set as it should be.

    Thanks,
    Wendell Gragg
    Automation Coordinator
    Bryan+College Station Public Library System

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  3. #2
    Uranium Lounger
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    Take a look here and here.
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  4. #3
    3 Star Lounger jockmullin's Avatar
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    Hi Wendell

    I can't duplicate this problem here, so not sure about this, but this is what I would try:

    Open quicktime application (usually in program files\quicktime\quicktimeplayer.exe)
    Click on file, point to preferences, click on quicktime preferences.
    Click on Browser tab and file types button
    Uncheck the tiff item in the file types.

    In theory this should stop the quicktime browser plugin from co-opting tiff files.

    Jock

  5. #4
    New Lounger
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    Thanks for the response. My initial desire is to just delete this sorry piece of Apple software from the machines, but I will try the other ideas first.

  6. #5
    Uranium Lounger
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    Quote Originally Posted by Wendell Gragg View Post
    Thanks for the response. My initial desire is to just delete this sorry piece of Apple software from the machines, but I will try the other ideas first.
    You didn't say that in your original post. Get a copy of RevoUninstaller
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  7. #6
    New Lounger
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    I was saying it mostly tongue in cheek. Unfortunately, I can't really uninstall it on the public computers for various reasons. It was just a sign of frustration with the Apple as usual attitude as it applies to their software. I generally don't try to bash them or Macs but I have found in many areas that if the software is produced by them, it will make many strange decisisions and assumptions about what the user wants or needs.

  8. #7
    Uranium Lounger
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    Apparently, even Mac users have problems cleaning up after removing some of their stuff.

    And they charge for the removal tool.
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