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  1. #1
    Lounger
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    A client of mine reports that an XP Pro Sp2 computer ends up with a black screen of death after the splash screen following a startup after a power shutdown and/or resuming from hibernating after an overnight sleep.

    The temporary work-around is to boot into safe mode a few times and then the computer runs all day without a problem.

    I will be going to the customer site on Monday to run the usual chkdsk, MBAM, sfc /scannow and Avast virus scan. If I find nothing, I will attempt to install SP3.

    To my knowledge, no hardware has been added and until these problems started to occur, the computer was left on 24/7.

    Any comments?
    Seymour

  2. #2
    Administrator
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    Quote Originally Posted by Sunrisecc View Post
    A client of mine reports that an XP Pro Sp2 computer ends up with a black screen of death after the splash screen following a startup after a power shutdown and/or resuming from hibernating after an overnight sleep.

    The temporary work-around is to boot into safe mode a few times and then the computer runs all day without a problem.

    I will be going to the customer site on Monday to run the usual chkdsk, MBAM, sfc /scannow and Avast virus scan. If I find nothing, I will attempt to install SP3.

    To my knowledge, no hardware has been added and until these problems started to occur, the computer was left on 24/7.

    Any comments?
    About the only thing I saw was something about ATI Radeon HD 2400 drivers. So, it can't hurt to make sure the video drivers are up to date.

    Joe

  3. #3
    Lounger
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    Added to my list.

    Thanks
    Seymour

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