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  1. #1
    Star Lounger
    Join Date
    Jun 2001
    Location
    Bethlehem, Pennsylvania, USA
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    I get the following error message when attempt to download a template using word, Excel o PowerPoint 2007.

    The template cannot be downloaded. To fix the problem, do the following

    Make sure your computer is connected to the Internet. ( It is)
    Makesure your browser is not in offline mode. ( I don't think so. Where do I check this?)
    Try to download the teplate later

    Anybody have any ideas how to fix this?

    Thanks in advance
    Dave

  2. #2
    Platinum Lounger
    Join Date
    Nov 2001
    Location
    Vienna, Wien, Austria
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    This seems to be telling you to download the template using your browser - *not* Word, Excel or Powerpoint. If you are not using your browser to do the downloading, then you should be doing so.

    Templates for a current file are loaded before the file is opened. If you are trying to download a template using a current session of Word, Excel or Powerpoint, then the current session is being disrupted.

    HTH
    Gre

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