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  1. #1
    5 Star Lounger
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    Hi.........Being informed by Secunia that there is a prog that needs updating I have tried three times to download the said patch but if fails giving the prompts shown below. What needs to be done to permit this download please? Regards Dave.
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    True happiness is not what you have to live WITH but what you have to live FOR. ASSBG

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  3. #2
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    Quote Originally Posted by Silver Fox View Post
    Hi.........Being informed by Secunia that there is a prog that needs updating I have tried three times to download the said patch but if fails giving the prompts shown below. What needs to be done to permit this download please? Regards Dave.

    MSOCache is the where the Office installation files are kept. If it is missing or corrupted you'd get this kind of error.

    You'll probably need your Office installation CD and repair the Office installation before you'll be able to apply the patch.

    Joe

  4. #3
    5 Star Lounger
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    Thanks Joe..... I just performed a fresh search with Secunia and it says there are no threats so something must have rectified itself allowing the patch to download.
    If it occurs again I will contact the shop where I had the computer built and show him this thread. Thanks Dave.
    Dave
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    True happiness is not what you have to live WITH but what you have to live FOR. ASSBG

  5. #4
    5 Star Lounger
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    Further to the original post, I have now put my hands on the MO 2003 disc & have tried to perform a "Repair" using it but it fails giving the attached message. Advise please. Dave
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    True happiness is not what you have to live WITH but what you have to live FOR. ASSBG

  6. #5
    Super Moderator Deadeye81's Avatar
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    Are you running the repair with an administrator account or normal user account? If you are running under a normal user account, then log in to XP using an administrator account.

    If you have been running as administrator, then may I suggest that since you continue to get error messages and cannot repair, that you try to uninstall Office 2003 and install again. Use Revo Uninstaller found here . It would not take very long to reinstall. There may well be some file / registry corruption halting the repair process. Revo should remove all traces including registry entries.
    Deadeye81

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  7. #6
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    Quote Originally Posted by Gerald Shepard View Post
    Are you running the repair with an administrator account or normal user account? If you are running under a normal user account, then log in to XP using an administrator account.

    If you have been running as administrator, then may I suggest that since you continue to get error messages and cannot repair, that you try to uninstall Office 2003 and install again. Use Revo Uninstaller found here . It would not take very long to reinstall. There may well be some file / registry corruption halting the repair process. Revo should remove all traces including registry entries.

    Thanks Gerald.. I already have Revo Uninstaller downloaded & find it dead easy to use and -as you say- roots out from the registry all traces of the prog being deleted so I may have a go though for me it will be a first SO must give it much thought......Regards Dave.
    Dave
    <img src=/w3timages/redline.gif width=33% height=2>
    True happiness is not what you have to live WITH but what you have to live FOR. ASSBG

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