Results 1 to 6 of 6
  1. #1
    New Lounger
    Join Date
    Oct 2002
    Posts
    8
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Hoping someone can help me with the following problem

    I am running Outlook 2007 12.0.6514.5000 with SP2 MSO 12.0.6425.1000
    on Windows 7 Professional


    I consistently getting incorrect Received Dates on my emails. They seem to be 18 hours earlier than the local time on my computer.
    Here is the header info from a test mseeage that I sent to myself at 3.45pm local time (Brisbane Australia) which is 16:45 Daylight Savings Time (most of the rest of Eastern Australia)

    Return-Path: <xxxxx@optusnet.com.au>
    Received: from RogerBlackBox (c122-108-220-109.rochd4.qld.optusnet.com.au [122.108.220.109])
    (authenticated sender rogersavage)
    by mail01.syd.optusnet.com.au (8.13.1/8.13.1) with ESMTP id o0U5jhbS013572
    (version=TLSv1/SSLv3 cipher=AES128-SHA bits=128 verify=NO)
    for <xxxxx@optusnet.com.au>; Sat, 30 Jan 2010 16:45:44 +1100
    From: "Roger Savage" <xxxxx@optusnet.com.au>
    To: "Undisclosed Recipients" <xxxxx@optusnet.com.au>
    Subject: Test
    Date: Sat, 30 Jan 2010 15:45:34 -0800
    Message-ID: <003901caa206$515b6c90$f41245b0$@com.au>
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary="----=_NextPart_000_003A_01CAA1C3.43382C90"
    X-Mailer: Microsoft Office Outlook 12.0
    thread-index: AcqiBlCikQHkSgOSRJyJgQb3fz0nxQ==
    Content-Language: en-au

    Thank you very much
    Roger

  2. #2
    WS Lounge VIP
    Join Date
    Dec 2009
    Location
    Earth
    Posts
    8,168
    Thanks
    47
    Thanked 978 Times in 908 Posts
    Roger, you should edit out your real email address.

    I think the optus mail server is the issue, they have a time stamp of GMT -8 and you have a time stamp of GMT +11.

    cheers, Paul

  3. #3
    New Lounger
    Join Date
    Oct 2002
    Posts
    8
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Thanks Paul for your reply

    I'm not sure that this is the answer
    I just had someone send me another test message. I looked at it first on Optus Webmail. It had a received time of 20:09
    When I then downloaded it via Outlook, it had a received time of 01:09.

    I laso forgot to mention that I have just migrated from Windows XP Pro and Outlook 2000
    All account details etc remain the same.
    On the old system there was never a problem with the received times

    As a further test, I have just had a new test message sent and opened on my old XP/Outlook 2000 system.
    Everything was correct

    I've also checked my account settings in Outlook and note that I have two accounts:
    a POP/SMTP account and a MAPI account. Could this be causing the confusion?
    On the old system I only had POP/SMTP. I'm not sure why the other one is there.

    Thanks
    Roger

  4. #4
    WS Lounge VIP
    Join Date
    Dec 2009
    Location
    Earth
    Posts
    8,168
    Thanks
    47
    Thanked 978 Times in 908 Posts
    Is there a setting in Outlook for the time zone?

    cheers, Paul

  5. #5
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Salt Lake City, Utah, USA
    Posts
    9,508
    Thanks
    0
    Thanked 6 Times in 6 Posts
    Quote Originally Posted by P T View Post
    Is there a setting in Outlook for the time zone?
    Yes, see http://office.microsoft.com/en-us/ou...303031033.aspx I'm not an Outlook 2007 user, so it's not clear to me if this also affects the message time, but Roger may as well check that his TZ is set correctly, and that he doesn't have Outlook "flipped" into the alternative TZ if a second TZ is also set.
    -John ... I float in liquid gardens
    UTC -7ąDS

  6. #6
    New Lounger
    Join Date
    Oct 2002
    Posts
    8
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Thank you Paul and John
    You've hit the nail on the head! My Outlook was set to the wrong time zone.
    I've fixed that and everything is now hunk dory!!

    Cheers
    Roger

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •