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  1. #1
    Star Lounger
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    My office has customized Word 2003 considerably. There are a lot of templates and precedents set up so the user does not have to read the entire document to fill in the variable information. Rather, there are field codes marking each spot where the variable information is to be filled in and the user is to press the F11 key to goto each field. While that works great in the office running off the network, outside the office when the user is logged into Citrix, the F11 key does nothing.

    I'm wondering if anyone else has encountered this issue and what they did to restore the functionality of the F11 key in Word running in Citrix?

  2. #2
    Super Moderator
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    I've heard of this happening, though don't have any direct experience with it. The issue is that Citrix needs to use a couple of assigned keys as part of its user interface, and whichever keys get assigned, are Windows-global, so they override the use of those keys in all individual applications. If I understand it right, you have the option to select which keys will be assigned at the time Citrix is installed, so you might try to appeal to whoever is responsible for the Citrix installation in your organization, to see if they can find another assigned key to use, that would be less disruptive.

    An alternative would be to create a macro that replicates the "go to next field" action, and assign a different key shortcut to that.
    Either of the following bits of code should work:

    Code:
    Selection.GoTo What:=wdGoToField, Which:=wdGoToNext, Count:=1, Name:=""
    Or
    Code:
    Application.Browser.Target = wdBrowseField
    Application.Browser.Next
    Gary

  3. #3
    Star Lounger
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    Thank you so much for your response Gary. I have forwarded the information to my manager to do with what he wants. I just want to add that I posted this same question on the Citrix website weeks ago and never received any kind of response. You guys here at the Lounge are a top-notch bunch! Again, thank you very much.

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