Wireless problems

[Sarge1948]

I am having problems accessing the internet through my belkin router. I have a laptop that I am trying to access the internet wirelessly. The laptop can connect to my router and can also connect to the two desktops on my home network, but cannot access the internet. I have tried my granddaughters laptop and have the same problem. If I hook up the laptops with ethernet cables they connect to the internet with no problems. My laptop used to connect fine until I changed the security settings so that I could wirelessly hook up my WII & DS. Both the WII and DS will access the internet, but not the laptops.

Anyone have any idea what the problem could be? I have tried everything I can think of to fix this.

TIA

Sarge

[emiliaserv]

It will be useful if you confirm what OS(s) the various computers are using, what sort of security do you have on the wireless network (if any)?

Graham

[Paul T]

Sounds like a routng problem - the laptop can access local addresses but not remote ones.
Please do this on a laptop that is connected wirelessly and one that is connected by cable and post the results (you can munge the private bits).
1. Open a Command Prompt.
2. Type: ipconfig /all
3. Right click in the window and select Edit > Mark.
4. Hold down the left mouse button and highlight the results. Click the right button to copy.
5. Paste into your response.

cheers, Paul

[Sarge1948]

It will be useful if you confirm what OS(s) the various computers are using, what sort of security do you have on the wireless network (if any)?

Graham

The two laptops that are trying to access the internet are running XP Pro SP3 and XP Home SP3. I am using wep as security so that my WII and Ds can connect to the internet.

I would also like to state that my granddaughters laptop is able to connect to the internet at school. My laptop was connecting to the internet without any trouble while I was in CA.

Sounds like a routng problem - the laptop can access local addresses but not remote ones.
Please do this on a laptop that is connected wirelessly and one that is connected by cable and post the results (you can munge the private bits).
1. Open a Command Prompt.
2. Type: ipconfig /all
3. Right click in the window and select Edit > Mark.
4. Hold down the left mouse button and highlight the results. Click the right button to copy.
5. Paste into your response.

cheers, Paul

This is the wireless connection:
Windows IP Configuration

Host Name . . . . . . . . . . . . : 464S
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Broadcom 4322AG 802.11a/b/g/draft-n
Wi-Fi Adapter
Physical Address. . . . . . . . . : 00-26-5E-8A-D5-4B
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : Sunday, February 14, 2010 8:20:31 AM

Lease Expires . . . . . . . . . . : Monday, January 18, 2038 8:14:07 PM

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Marvell Yukon 88E8072 PCI-E Gigabit
Ethernet Controller
Physical Address. . . . . . . . . : 18-A9-05-92-22-FD

This is the wired connection:
Windows IP Configuration

Host Name . . . . . . . . . . . . : 464S
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Broadcom 4322AG 802.11a/b/g/draft-n
Wi-Fi Adapter
Physical Address. . . . . . . . . : 00-26-5E-8A-D5-4B
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : Sunday, February 14, 2010 8:20:31 AM

Lease Expires . . . . . . . . . . : Monday, January 18, 2038 8:14:07 PM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Marvell Yukon 88E8072 PCI-E Gigabit
Ethernet Controller
Physical Address. . . . . . . . . : 18-A9-05-92-22-FD
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.6
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : Sunday, February 14, 2010 8:44:02 AM

Lease Expires . . . . . . . . . . : Monday, January 18, 2038 8:14:07 PM

[Paul T]

The TCP/IP setting show that all is OK computer wise, so that just leaves the proxy or the router set up.
Proxy
Check that the Internet Explorer proxy has no settings or ticks in any boxes. Tools > Internet Options > Connections > LAN Settings

Router
Have you set the router to disallow internet access via wireless?
You could try resetting the router to the manufacturer's settings and starting again.

cheers, Paul

[Sarge1948]

After the last post I remembered something I hadn't tried. I updated my wireless driver and even though it is almost four years old it allowed me to get on the internet. I then went to update my granddaughter's driver and for the heck of it tried accessing the internet. To my surprise it went on without any problems. I can maybe understand my laptop working but her's had nothing done to it and it worked. I hadn't done anything to the router so I really don't know what happened. Anyway everything seems to be working now.

Thank you Paul and Graham for the help.

Sarge