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  1. #1
    Lounger
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    Good afternoon.

    Somehow I got Ask.com put on my computer. Don't know how it happened but cannot seem to find out how to uninstall this search engine, etc. It's not on "Add/Remove" in the Control Panel, etc. Does anyone here know how to get rid of it?

  2. #2
    Super Moderator BATcher's Avatar
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    Near the bottom of this webpage is a link to what purports to be an uninstaller.
    BATcher

    Time prevents everything happening all at once...

  3. #3
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    Hello BATcher.
    Thanks for your response and suggestion. Went to the Ask.com web site and clicked on the uninstaller run by fun web products. After downloading and running the uninstaller it said the item was not on my computer!!! Thought my WinPatrol software might have something on it. Found under "Info" that Ask.com sometimes installs silently with other applications. Found it under my WinPatrol "IE Helpers" tab and deleted it. It is now removed!

  4. #4
    Super Moderator BATcher's Avatar
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    Rather contrasts with their website statement that Ask.com is not spyware...

    Glad it's sorted!
    BATcher

    Time prevents everything happening all at once...

  5. #5
    2 Star Lounger
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    Wink

    Hi Robert :

    Those active in the malware-fighting "community" consider Ask.com
    "Adware" bordering on Spyware and most antimalware security
    programs include "detection" of it in their database .

    Since you found it within Win Patrol, that is a "Demerit" for what I
    thought was an excellent program .

    As a safeguard that "Ask.com" is more or less completely "Gone",
    I recommend you use One of the Premier antimalware programs,
    namely the FREE Version of Malwarebytes Anti-Malware,
    available from www.malwarebytes.org/mbam.php .
    For the BEST in what counts in Life :

    http://www.ctftoronto.com

  6. #6
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    Hi Robin.

    Many thanks for your response and the information on malwarebytes.com. Have checked out the site but not downloaded the free version as yet. Want to think about it a bit, as it bothers me that the site doesn't tell you much about the company, the people, where they are located, etc., etc.

    By the way, I do not give WinPatrol a "demerit," as this was the only place I could get some info on uninstalling Ask.com that worked. The toolbar must have slipped in when I downloaded an update for some other application. Wish I had thought of WinPatrol earlier as it would have saved me a lot of time.

    Again, thanks for your input and advice.

  7. #7
    5 Star Lounger
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    If you search this board you will find that malwarebytes is highly recommended in several threads going back quite some time.

    stuck

  8. #8
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    Thanks, Stuck, for your comment. Malwarebytes may very well be a fine outfit that a multitude of people have used and swear by; however, I just found it odd that a company/organization doesn't want to give out any information on itself. It reminds me of an old McGraw-Hill ad with a purchasing manager saying, something to the effect, "I don't know who you are, I don't know your company, I don't know your product, nor its quality. Now, what are you trying to sell me?" And with Malwarebytes, I notice they only want you to communication with them via e-mail. We all have our "quirks" and I guess this one is one of mine. Thanks again for responding to this thread.

  9. #9
    2 Star Lounger
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    Wink

    Hi Robert :

    When I have communicated with Malwarebytes, I have done so on
    their Online Support Forums at http://forums.malwarebytes.org .
    Would recommend you spent some time looking through their
    various "sub" forums . Their President & CEO is Marcin Klecynski,
    who uses the UserName "Rubber Ducky" . He is a Member of the
    Premier Malware-fighting group "Unified Network of Instructors and
    Trusted Eliminators" ( U.N.I.T.E. ) that you can read about at
    http://www.uniteagainstmalware.com .

    I assume you found the info at
    http://www.malwarebytes.org/about.php insufficient !?
    For the BEST in what counts in Life :

    http://www.ctftoronto.com

  10. #10
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    Hello Robin.

    Thanks for the additional info on malwarebytes. To answer your last question: yes, I found the info in the link you first provided insufficient. Frankly, I have gotten more good information about the organization from you than I have the company/organization. I do continue to think the guy's web site should be more "up front." As you suggested, I will take a look at the site's forum, etc. and go from there.

    Again, I do appreciate your interest and for taking the time to write me about this organization.

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