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Thread: Lost Address

  1. #1
    New Lounger
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    The operating system on the desktop PC is XP, Media Center Edition with the most current updates. I have an external hard drive which is used nightly to automatically backup my complete system (at address J). I generally check every other day to make sure the backup was taken. Unfortunately after 12/31/09 I had not checked to make sure the backup has been taken and no errors occurred. When I checked about 1 1/2 weeks later I found out the device is no longer recognized by the system. I attached a flash drive to the system & the next address given for the flash drive was K. It's seems the J address is still attached to the system. The external drive has power and is on and the USB cable is attached to the device & the PC. I disconnected the USB cable from it's current hub & attached it to another hub with the same results. When I use Windows Explorer and display My Computer, address J is not displayed. I removed the backup application and reinstalled it. I also reinstalled the Maxtor s/w as well as the driver for the backup external hard drive with the same results. The hard drive is a Maxtor One Touch II What has caused this problem and how can I fix the problem? I do not want to have to reinstall the O/S system.



    Thanks,

    Joe Pellettiere
    Joe Pellettiere

  2. #2
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    Seems more like a hardware issue.

    Can you attach the drive to a different PC and check if you can access it?

    Joe
    Joe

  3. #3
    New Lounger
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    Quote Originally Posted by JoeP View Post
    Seems more like a hardware issue.

    Can you attach the drive to a different PC and check if you can access it?

    Joe
    Not able to attach to another PC at my house. Would have to go to a friends house to do this.
    Joe Pellettiere

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    Uranium Lounger
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    Quote Originally Posted by Joe Pellettiere View Post
    Not able to attach to another PC at my house. Would have to go to a friends house to do this.
    Does your friend live that far away ?? Seriously, did you try Joe's suggestion ?? If so, How did you make out ??
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    3 Star Lounger HeyJude's Avatar
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    Quote Originally Posted by Doc Watson View Post
    Does your friend live that far away ?? Seriously, did you try Joe's suggestion ?? If so, How did you make out ??
    How far is NJ from MD Doc
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  6. #6
    New Lounger
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    Quote Originally Posted by Hey Jude View Post
    How far is NJ from MD Doc

    I borrowed a laptop & connected the external hard drive to the lap top turned on the drive & it was not acknowledged by the laptop. The drive was turned on. Is the cable bad or the drive?
    Joe Pellettiere

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    Plutonium Lounger Medico's Avatar
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    Quote Originally Posted by Joe Pellettiere View Post
    I borrowed a laptop & connected the external hard drive to the lap top turned on the drive & it was not acknowledged by the laptop. The drive was turned on. Is the cable bad or the drive?
    Try a new cable. Is it a USB cable. if so these are very cheap.
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