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  1. #1
    New Lounger
    Join Date
    Sep 2008
    Location
    Glasgow, Lanarkshire, United Kingdom
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    My HP laptop running M$ Vista the sound disappears with no yellow disk in device manager or hardware problem.
    If I run system restore the sound comes back with a warning "System restore encountered an unknown problem no system files were changed. However, the sound comes back ok.
    This has happened twice. WHY?

  2. #2
    New Lounger
    Join Date
    Dec 2009
    Location
    Memphis, TN
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    Since it's a laptop, I assume you have onboard sound. I would go to HP's web site and see if there is a newer driver for your sound device.

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