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  1. #1
    Lounger
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    I have a word document where I have included jpeg files on several pages. When some people print the file the jpegs aren't printing, although they are showing up on their screen and if they do a print preview.

  2. #2
    Super Moderator jscher2000's Avatar
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    Quote Originally Posted by new2access View Post
    When some people print the file the jpegs aren't printing, although they are showing up on their screen and if they do a print preview.
    Hmmm, printouts should match Print Preview. Is everyone using the same version of Word? Is everyone using the same printer? If there are differences, is there a detectable pattern?

  3. #3
    4 Star Lounger
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    Print Options, ensure that the Print Drawings option is checked.

  4. #4
    Star Lounger
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    Does everyone have the same printer driver? I've seen funny things happen with printers. Check and see if the people who are not printing images are using a PCL 6 driver and if so, try the PS driver or PCL 5e to see if that makes any difference.

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