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  1. #1
    Star Lounger
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    I tried to log on to a web page on a web site that I set up for a club I belong to. The club newsletter is a PDF file,
    and I have been able to read it when I log on to the site. More recently, when I tryto view it, and erro message pops up that says "The adobe
    Acrobat reader that is open cannot be used to read PDF files online" This, despite the fact that I removed AAReader from my programs.

    Any solutions?

  2. #2
    Bronze Lounger IanWilson's Avatar
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    Quote Originally Posted by asteven1 View Post
    I tried to log on to a web page on a web site that I set up for a club I belong to. The club newsletter is a PDF file,
    and I have been able to read it when I log on to the site. More recently, when I tryto view it, and erro message pops up that says "The adobe
    Acrobat reader that is open cannot be used to read PDF files online" This, despite the fact that I removed AAReader from my programs.

    Any solutions?
    So could you tell us a bit more? What browser are you using to go to the website? What do you mean about having removed Adobe reader from your programs? Do you mean that you don't have it installed at all? You won't be able to read PDF files via your browser, or separately, unless you have either Adobe Reader, or some equivalent program such as Foxit Reader installed on the computer.

    Ian


  3. #3
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    I am using Firefox 3.6. I tried viewing 2 different web pages that were in PDF format and got the error message that said the adobe acrobat reader that is running
    cannot be used to view PDF files online. But I did not have ARR running, (unless it is on all the time; I checked startup and di not see it. So I went to add/remove, and removed AAR,
    but I still got the error message. I then found out that I could view PDF files using IE8, which I still have but do not use regularly.
    I first thought it had something to do with the TVO web site, but then it happened on the 2nd one.

    Perhaps some firefox users could try this and see if it happens to anyone else
    http://www.vaxxine.com/torch/newsletter.pdf
    I use Foxit to view PDF files, but there appeared to be no way to get to it from the page with the error message.

  4. #4
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    Problem appears solved. I went to a Firefox support forum, and searched for "reading PDF files", and was amazed how many entries
    there were with others having the same problem. It appears to have resulted when they updated to the latest version.
    One reply said go to fierfox plug ins folder in program files, , find nppdf32.dll, and delete it, and I did that and it worked.

  5. #5
    Bronze Lounger IanWilson's Avatar
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    Quote Originally Posted by asteven1 View Post
    Problem appears solved. I went to a Firefox support forum, and searched for "reading PDF files", and was amazed how many entries
    there were with others having the same problem. It appears to have resulted when they updated to the latest version.
    One reply said go to fierfox plug ins folder in program files, , find nppdf32.dll, and delete it, and I did that and it worked.
    I'm glad you got it sorted out. Thanks for posting back with the solution.


    Ian


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