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  1. #1
    New Lounger
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    Invisible Text Pointer in Office w/ Windows 2000 (97 SR2)

    Several end users in my company have recently received new HP 6000 laptops with Windows 2000 and Office 97. On some of the computers, but not all, the text cursor (I-beam) spontaneously and sporadically turns invisible. If the pointer is pointing at anything besides text, it's visible and works fine, but as soon as it hovers over text it disappears. As you can imagine, this makes it difficult to move the insertion point and select text since you can't tell where the pointer is.

    Changing the text pointer (or changing to an entirely different pointer scheme) doesn't help. Even more mysteriously, all the computers were prepped with the same Ghost image.

    I've tried researching this in the MS Knowledge Base with no success. Has anyone out there encountered this problem, and if so, do you know how to fix it?

    Thanks!

  2. #2
    5 Star Lounger
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    Re: Invisible Text Pointer in Office w/ Windows 2000 (97 SR2)

    Just a shot in the dark... sounds almost as mysterious as a situation we had at work. On the desktop, right-click and select Properties. Go to the Settings tab (I think... I don't have 2K at home, so am using my <img src=/S/granny.gif border=0 alt=granny width=20 height=20> memory) and click on the Troubleshoot button. Take the video accelerator down one or two notches and see if the problem disappears.
    Karen

  3. #3
    New Lounger
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    Re: Invisible Text Pointer in Office w/ Windows 2000 (97 SR2)

    That worked. Thanks!!!!! <img src=/S/bow.gif border=0 alt=bow width=15 height=15>

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