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  1. #1
    Bronze Lounger IanWilson's Avatar
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    ie4tour.dlll message

    At home we are using Win 98 first edition, started out with IE 5 and at some stage upgraded to 5.5. 4 family members each with a different user profile. My profile is OK but on each of the other three, when they log into their profile, an IE window pops up on the screen that first of all says in the title bar 'res://ie4tour.dll/welcome.htm' then chanages to say 'Cannot find server' and the usual page saying 'The page cannot be found...' etc. I suspect this started when I upgraded to IE 5.5, and I was OK because it then gave me a guided tour to IE, which it then deleted. But for the other three it's an annoyance. You can close the window and carry on, but how do we make it go away permanently? I've searched the registry and found no mention of ie4tour.dll or welcome.htm.

    Ian

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: ie4tour.dlll message

    Tools | Internet Options
    What is showing as the 'Home page' ?

  3. #3
    Bronze Lounger IanWilson's Avatar
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    Re: ie4tour.dlll message

    A different home page in each profile - I use a blank one and so does at least one other family member.

    Ian

  4. #4
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    Re: ie4tour.dlll message

    You won't find these in the registry because they no longer exist. The thing to find is whatever it is that is looking for them. I haven't used user profiles in 98. Can you save the settings?
    We never really grow up, we only learn how to act in public.

  5. #5
    Bronze Lounger IanWilson's Avatar
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    Re: ie4tour.dlll message

    Not sure. What did you have in mind? There are quite a lot of settings in the profile because each user has their own Word Templates, IE favourites, start menu and so on, all stored in c:windowsprofiles ...etc.
    It's not clear what is looking for these files. If I run the system configuration utility, there's nothing apparent in there that could be causing it.

    Ian

  6. #6
    4 Star Lounger
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    Re: ie4tour.dlll message

    It seems like whatever is looking for the missing files is associated with the other user profiles, since yours works as it should. It occurred to me that removing them and setting up new ones for the other 3 users might well solve the problem; but if you can't save the settings, that would be a real pain. I know you can save IE favourites, but that's probably the least important.

    Perhaps you could try running the IE 5.5 upgrade in each user profile?
    We never really grow up, we only learn how to act in public.

  7. #7
    Bronze Lounger IanWilson's Avatar
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    Re: ie4tour.dlll message

    Well I might try that if there are no other solutions though the other users all do have IE5.5, of course.

  8. #8
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    Re: ie4tour.dlll message

    Hi
    Check in IE ToolsInternet OptionsConnectionsLAN Settings for your ISP that you have not got a proxy firing up. If there is one, remove it if you're not on a network.

  9. #9
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    Re: ie4tour.dlll message

    They should all have 5.5, but I assume that you installed it while logged in with your profile. The trick is to get all the other profiles to recognise the change, which they seem not to have done.
    We never really grow up, we only learn how to act in public.

  10. #10
    Bronze Lounger IanWilson's Avatar
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    Re: ie4tour.dlll message

    Thanks for the idea - I've checked that and I haven't got a proxy set up.

    Ian

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