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  1. #1
    4 Star Lounger
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    I have a friend, no really!, who is using outlook express on earthlink.net and the time stamp on his emails is about 40 minutes fast. He claims his computer clock is properly set.

    Any ideas on causes or how to troubleshoot?

    Thanks.

  2. #2
    2 Star Lounger
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    I have seen a reply with a time stamp that was 1 hour ahead of the message being replied to.

    Both P.C.s were in the same office, and both had the same time.
    Only one had the Country as Britain,
    the other was wrongly configured to think it was in a different time zone,
    and Windows decide to "help out" with some sort time zone compensation.

    That is how to get a 60 minute error - there must be something else not quite right for a 40 minute error.

    Alan

  3. #3
    Administrator
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    Quote Originally Posted by jepalmer View Post
    I have a friend, no really!, who is using outlook express on earthlink.net and the time stamp on his emails is about 40 minutes fast. He claims his computer clock is properly set.

    Any ideas on causes or how to troubleshoot?
    If the time on his PC is correct, he should contact earthlink.

    Joe
    Joe

  4. #4
    New Lounger
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    I had a problem like this the other day and the time and date where set correctly but the tick box to “automatically adjust clock for daylight saving changes” was cleared.

    Tick this box and then set the time back

  5. #5
    New Lounger
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    The timestamp is coming from the mail server. If you look at the headers a particular message, you can see the time for each mail server that handled the message. If he is sending through Earthlink, he can contact them. However it may not be a very important issue to them.

  6. #6
    Lounge VIP bobprimak's Avatar
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    Yep, it sounds like the problem is at Earthlink's end. They are noted for poor e-mail services.
    -- Bob Primak --

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