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2010-04-08, 10:54 #1
- Join Date
- Jun 2001
- Vancouver, BC
- Thanked 0 Times in 0 Posts
This comes under the category of "annoyance" and I was wondering if anyone had a similar problem. An example:
John Smith (firstname.lastname@example.org) has been in my Outlook 2003 contacts for years. When I start a new e-mail, I don't go to contacts, or use the "To" button - I just start typing "Joh" in the To field and the contact "John Smith" shows up. I select it and I'm off to the races. I do this for all my contacts.
Last month, John Smith switched to gmail, so he's now email@example.com. I dutifully update my contacts, deleting the old e-mail address. Of course I still have saved e-mails from his old Hotmail account that I don't want to get rid of.
Problem: Now when I start an e-mail to John Smith, Outlook insists on showing the Hotmail choice, and will continue to do that. It seems that I can train Outlook over time if I keep clicking on the "To" button, but the whole point of the auto-recognize is to speed things up for people like me. And even after it's "trained" I don't completely trust it. Is there a way to have auto-recognize look only at the contacts, and not at old e-mail addresses in my Inbox and personal folders?
2010-04-08, 11:09 #2
- Join Date
- Mar 2001
- St Louis, Missouri, USA
- Thanked 1,085 Times in 951 Posts
Highlight the obsolete entry when it pops up and press delete. Outlook should then "remember" the new entry.
You can also use a free tool such as NK2View - View/Delete/Edit Outlook .NK2 AutoComplete Information to manage the entries.