You're welcome, satrow. I've been following Dell's implementation of their diagnostics (DellUtility) partition for over a decade. It was mildly useful back then, but has become essentially useless today.
A decade ago it was a useful feature to help a telephone support tech get technical details about a customer's system. Rather than hoping the customer hadn't misplaced his/her Utilities CD, the tech could walk even a complete noob through the process of booting the diagnostics partition and relaying useful information.
About 5-6 yrs ago Dell expanded their BIOSes to add a new, PSA ("Preboot System Assessment") routine, but IMHO it was a step backwards and counterproductive to the original purpose of the diagnostics partition. When you now use the F12 one-time boot menu to try and boot the diagnostics partition, the BIOS launches into this lengthy PSA routine before eventually getting around to booting the diagnostics partition. PSA can take upwards of 10-15 minutes to complete, and nobody wants to wait that long just to get to the diagnostics menu.
In contrast, if you launch Dell diagnostics from a CD, you don't have to wait for PSA and can get right to the diagnostics menu. So nowadays it's actually preferable to launch diagnostics from a CD instead of the DellUtility partition.
The DellUtility partition is a feature that has outlived its usefulness, so I don't recommend cgwaters (or anyone else in a similar situation) go through extra effort just to try and preserve it.