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  1. #1
    New Lounger
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    Dec 2009
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    [attachment=88552:MS Outlook error msg.jpg]

    I have been running Outlook 2003 for many years and AVG antivirus addin for almost 3 years.
    This is installed on both my Dell desktop (4 yrs old) and my HP laptop (2-1/2) years old. Both have windows XP-SP3.
    My laptop recently started locking up and creating an error msg to send to Microsoft about the problem if I choose to.
    See attachment. This happens sometimes when I try to close Outlook, or more recently (and always) if I want to make a
    change in my options(like changing default font or font color). On rare occassion changing format also generated the problem.
    I've tried repair and uninstalling/reinstalling but neither corrects the problem. I've run CCleaner to clear problems in the registry
    but nothing seems to clear the problem. I hope someone has an idea other that rebuilding the system and starting over.

    Ving
    Attached Images Attached Images

  2. #2
    Administrator
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    Mar 2001
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    St Louis, Missouri, USA
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    Have you tried disabling the AVG addin?

    Have you tried disabling other Outlook addins?

    Joe
    Joe

  3. #3
    New Lounger
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    Dec 2009
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    Yes, I have done both but the problem persists. Also, those add-ins were running long before my problem started.

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