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  1. #1
    New Lounger
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    Arrow

    I have a friend who just got a new Samsung notebook running Windows 7 basic. He wanted an email client other than MS OE. I suggested Thunderbird and tried to set it up for him. Got it installed, but can't get it to connect to his email host (ATT/Yahoo). We keep getting a message that the username/password do not match. Verified that we have the correct name and password, but nothing seems to work.

    Any ideas?

    Thanks

  2. #2
    5 Star Lounger
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    Does he have a "premium" Yahoo account? You cannot access the standard (free) Yahoo account.

  3. #3
    5 Star Lounger
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    It would be one of their Mail Plus account

  4. #4
    5 Star Lounger RussB's Avatar
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    What version of T'bird did you install?
    For "User Name" use the entire email address, 'name@yahoo.com".
    Do you "Believe"? Do you vote? Please Read:
    LEARN something today so you can TEACH something tomorrow.
    DETAIL in your question promotes DETAIL in my answer.
    Dominus Vobiscum <))>(

  5. #5
    New Lounger
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    Thanks everyone. It was the latest version of Thunderbird, and we tried both the entire email address and just the name part. Just before we stopeed trying different combinations, I did see a reference to 'Mail Plus' on the Yahoo site, but I didn't have time to chase it down. He does not have a premium account so that's the answer. He can log in thru web mail and that will have to suffice until he decides what he wants to pay for.

    Thanks again. I appreciate the quick response.

  6. #6
    New Lounger
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    He wouldn't have been able to use OE either in that case.

    He should be able to get one or more free e-mail accounts from his ISP (ATT?).

    Ed

  7. #7
    New Lounger
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    There is an add-on for Thunderbird called Web-Mail get it here, http://webmail.mozdev.org/installation.html. You will need to load the main application and the Yahoo mail extension. I've been using this for a couple of years with only a few sign-in problems at times. They are usually fixed with an update to the program.

  8. #8
    New Lounger
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    I used to use ypops but when that didn't work so well I switched to freepops which is a background program to download email from most of the web based email providers.

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