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  1. #1
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    When compacting my *.pst files in Outlook 2007 running under Win7 Pro, I notice that from time to time a "NOT RESPONDING" dialog box appears. I glance at the disk activity led and it is going full tilt. Eventually the process does complete, and if I press the "Compact Now" button again the process completes immediately. Yes, I have run scanpst.exe and all went well with the exception of a few minor items. After running scanpst.exe I noticed that the compaction takes at least 3-4 minutes to complete with several messages advising me that the compaction is "NOT RESPONDING." At some point, the task does complete, but I am curious as to why each time compaction of personal files takes longer than it does in WinXP and stops responding occasionally during compaction.
    Phasr

    Sonoran Desert

  2. #2
    New Lounger
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    Sounds normal to me. Compaction of PST files can take a long time - I have had it go on for 30 minutes! In the meantime, the O/S thinks nothing is happening so it shows "NOT RESPONDING."

    Here is how I track progress. I open a folder with the PST file that I am compacting. Every so often I refresh the window and see if the PST file size is decreasing. If it is, then the compaction is still running and has not hung.

    Bill

  3. #3
    Super Moderator jscher2000's Avatar
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    Quote Originally Posted by phasr View Post
    When compacting my *.pst files in Outlook 2007 running under Win7 Pro, I notice that from time to time a "NOT RESPONDING" dialog box appears.
    I wonder whether that dialog is a new feature of Windows 7? Windows XP certainly doesn't volunteer that kind of information, although you can find it in the Task Manager if you like. Hmmm...

    Anyway, "not responding" may mean that a program was written in a manner that it only checks for messages from the OS after a considerable interval. It doesn't always mean the program has locked up or crashed (as you have discovered).

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    That's very true. We see that message in Access frequently when it's busy doing a lengthy task.
    Wendell

  5. #5
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    Quote Originally Posted by Bill Wright View Post
    Sounds normal to me. Compaction of PST files can take a long time - I have had it go on for 30 minutes! In the meantime, the O/S thinks nothing is happening so it shows "NOT RESPONDING."

    Here is how I track progress. I open a folder with the PST file that I am compacting. Every so often I refresh the window and see if the PST file size is decreasing. If it is, then the compaction is still running and has not hung.

    Bill
    Thank you, I will give that a try. If you are correct, it sounds like Win7 was built using some "broken wheels."
    Phasr

    Sonoran Desert

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