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  1. #1
    New Lounger
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    Windows XP SP2 loads desktop ok, and then after a minute or so everything is frozen, can't click on Start button, can't open any programs. Can only stop computer by pulling the plug.
    Last item added & used was Super AntiSpyware so I suspect it's the cause, but cant get to it to delete/remove. Had downloaded, ran scan, deleted couple things. Seemed ok, then I know I looked at its settings and may have clicked somehting - not sure what.
    When was able to get Program Mgr to show, CPU usage jammed at 100%.
    Will not boot F8 to safe mode either.
    Have to move real quick to get anything to click at beginning, and once it's frozen, even the time clock indicator in bottom taskbar freezes. Time stands still.
    How can I get to System restore (if that will solve it) or some other way to stop this madness and get workable computer???
    Thanks in advance for any help.
    Kenton

  2. #2
    Plutonium Lounger Medico's Avatar
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    It sounds like you will not have the time to get to system restore.

    2 possible means to repair your system files that seem to have been fried by you latest installation.

    Have you made a recent image of your system. If so install the CD/DVD and boot from it and attempt to revert to a previous timeframe.

    Do you have your original Windows installation disk? If so place it in the CD/DVD drive, reboot, boot from the CD/DVD and do a repair installation. One other option is a system restore at this level. I do not remember what options are available and the exact sequence in XP. I have migrated everything to Win 7.

    One of these methods may get your system to a bootable state. Good luck.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


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  3. #3
    Super Moderator jscher2000's Avatar
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    Quote Originally Posted by Kenton Meredith View Post
    Will not boot F8 to safe mode either.
    There must be a way to get to safe mode... or the system restore option. Can you get into the BIOS settings? I think in some cases there is a way to extend the "black screen" portion of the bootup rather than having the system race to the Windows login prompt. Maybe that would help.

  4. #4
    Plutonium Lounger Medico's Avatar
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    To do a System Restore at a lower level try this: I use Win 7 but I believe XP is somewhat similar. Since I no longer have XP I cannot verify this.

    I inserted my installation DVD, rebooted, and chose Boot from DVD. Here is the sequesce of events from that point. This was on a Win 7 Ultimate system and DVD, but I believe the Home Premium on my wife's laptop is similar if not identical.

    1st Screen - Windows is loading files (Note that this might take a couple of minutes. My system was less than 1 minute)

    2nd Screen - Starting Windows

    3rd Screen - Language and Preferences

    4th Screen - Windows 7 (3 options are available)
    Option 1 - Install Now (This is the option ro install or reinstall Win 7 from scratch. After this you would choose In Place Upgrade ot Custom Install)
    Option 2 - What to know before installing Windows.
    Option 3 - Repair your computer

    Choose Option 3

    5th Screen - System recovery Options, Windows is searching for Windows Installations.

    6th Screen - System Recovery Options (2 options available)
    Option 1 - Use Recovery Tools that can help fix problems starting Windows
    Option 2 - Restore your system using an image you previously made.

    Choose Option 1

    7th Screen - Choose Recovery Tool (5 option presented)
    Option 1 - Startup Repair
    Option 2 - System Restore
    Option 3 - System Image recovery
    Option 4 - Windows memory diagnostics (Does a respectable job of checking RAM)
    Option 5 - Command Prompt (With administrative privleges, use with caution)

    I would choose System Restore first as this takes a restore point and attempts the repair. Next I would choose Startup Repair. This option reloads system files to allow the system to boot.

    These tools are not perfect, but do a respectable job to get a system to boot to assist with t/s problems.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


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  5. #5
    2 Star Lounger
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    Hi Kenton :

    I know I made it a point, after installing SUPERAntiSpyware, to click
    "Preferences" on the main menu, then uncheck the "Start
    SUPERAntiSpyware when Windows starts" and the "Show
    SUPERAntiSpyware icon in system tray" settings listed under
    "Start-Up Options" . Perhaps this will help !?

    Also should consider contacting the developer of SUPERAntiSpyware,
    Nick Skrepetos, on their Online Support Forums at
    http://forums.superantispyware.com for a possible resolution to
    your problem !? It MAY have already been discussed on those Forums.
    For the BEST in what counts in Life :

    http://www.ctftoronto.com

  6. #6
    Plutonium Lounger Medico's Avatar
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    Quote Originally Posted by jscher2000 View Post
    There must be a way to get to safe mode... or the system restore option. Can you get into the BIOS settings? I think in some cases there is a way to extend the "black screen" portion of the bootup rather than having the system race to the Windows login prompt. Maybe that would help.
    How To Geek shows a possible way to get into safe mode without F8
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


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  7. #7
    5 Star Lounger
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    Sometimes the only way to get into the boot menu is to turn the machine off while it is booting (after the Windows screen comes up but before the login process starts). This is an incomplete startup and Windows XP will offer the boot options on the next boot.

  8. #8
    New Lounger
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    Ended up wiping disk and re-installing Windows. Thanks for the various tips but nothing short of starting over seemed to work.

  9. #9
    Plutonium Lounger Medico's Avatar
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    Sometimes that is the best course. The time involved to T/S and repiar far outweighs the time to reinstall.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

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