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  1. #1
    Star Lounger
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    Since I have upgraded my OS from Vista to W7 Pro this is what happens to some of my screen periodically.
    Notice not all of it is crazy but some of it. I have a Dell Studio 1737.
    Attached Images Attached Images

  2. #2
    Super Moderator CLiNT's Avatar
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    Is this behavior confined to specific programs or is it random throughout the os?

    Looks like it could be a video driver related issue. See if Dell has a driver update, or better yet, if you have an
    actual card check the manufacturer for latest driver versions.
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  3. #3
    Star Lounger
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    Updating the driver is actually what caused the problem in the first place. I should have left it alone after installing the OS but someone said you should go in and install all the latest drivers. In this case not so. Dell had to take over my machine and he did something. Not sure but it to this point is running fine.

  4. #4
    Silver Lounger
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    Morning, Inge.

    Quote Originally Posted by ingeborgdot View Post
    Updating the driver is actually what caused the problem in the first place. I should have left it alone after installing the OS but someone said you should go in and install all the latest drivers. In this case not so. Dell had to take over my machine and he did something. Not sure but it to this point is running fine.
    Have you tried to "roll-back" the driver ? Control Panel -> Device Manager -> find your Display Adapter -> Properties -> second tab "Driver" -> roll back Driver ????

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    Super Moderator Deadeye81's Avatar
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    Quote Originally Posted by ingeborgdot View Post
    Dell had to take over my machine and he did something. Not sure but it to this point is running fine.
    Does this mean after Dell did some remote procedure, your display problem was fixed and is now running fine, or did the problem occur after Dell did their thing on your computer?

    Whichever is the reality, if you ever install another new driver that causes problems, you can do the driver rollback as Jean suggested, and if for some reason that does not work, you can go to Programs and Features in Control Panel and uninstall the new driver, reboot, and reinstall the older driver that worked. Sometimes the latest driver arrives with some new bug(s) as a traveling companion.
    Deadeye81

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  6. #6
    Super Moderator CLiNT's Avatar
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    Check the card manufacturer for latest driver versions.
    Sometimes a driver installation gets messed up and requires removal and reinstallation.

    Start thinking seriously about doing drive image backups before you really get into trouble.
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  7. #7
    Super Moderator bbearren's Avatar
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    This brings up another of the "old wive's" tales; "Always upgrade your drivers to the latest available."

    I have one hard and fast rule about updating hardware drivers. Unless one is having an issue with the current driver, don't upgrade just for the sake of having the latest driver. An "issue" in this case is defined as problems interrupting or interferring with the use of the PC, or a needed capability of the hardware being unavailable through the current driver.

    If it ain't broke, don't fix it.
    Create a fresh drive image before making system changes, in case you need to start over!

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  8. #8
    Star Lounger
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    I did roll back, I uninstalled all, I did everything I could but not the right thing I guess. I hope what Dell did has fixed it. I have not used it enough since to know because it did not do it all the time. It only did it after I had been working on it for a while and I don't know if it was getting warm or what. Let's hope what they did fixed it.

  9. #9
    4 Star Lounger
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    In this instance the advice to upgrade is correct. Most drivers issued with new OSs are only interim or beta drivers. This was true of most Windows 7 graphics drivers.

    The problem shown by the poster may or may not be a driver issue. It may just as easily be the card hardware such as a doggy component (a memory module or capacitor that is borderline spec) is corrupting when it gets hot. Though driver is most likely. As the others suggest, find out what graphics card is fitted and get the manufactirer's latest driver.

    It will have either a Mobility Radeon HD3650 or Intel GMA 4500MHD.

    Terry

  10. #10
    Plutonium Lounger Medico's Avatar
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    Quote Originally Posted by bbearren View Post
    This brings up another of the "old wive's" tales; "Always upgrade your drivers to the latest available."

    If it ain't broke, don't fix it.
    I have to agree here. My ATI graphics card in my laptop is working great. MS has an update for it's driver, but I have chosen to hide the update because I do not have a need for it.
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    5 Star Lounger
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    Quote Originally Posted by bbearren View Post
    This brings up another of the "old wive's" tales; "Always upgrade your drivers to the latest available."

    I have one hard and fast rule about updating hardware drivers. Unless one is having an issue with the current driver, don't upgrade just for the sake of having the latest driver. An "issue" in this case is defined as problems interrupting or interferring with the use of the PC, or a needed capability of the hardware being unavailable through the current driver.

    If it ain't broke, don't fix it.
    Exactly
    Chuck

  12. #12
    5 Star Lounger RussB's Avatar
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    I always try the new driver.
    There have been times when I "rolled back" and there have been times when things worked been better and faster than with the old one. This is especially true of the Nvidea drivers.
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  13. #13
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    Actually, I had to send it in to Dell. They say the card is going bad.

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