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  1. #1
    New Lounger
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    Hi,

    My Hp Pavilion dv9817cl notebook will not boot with the DVD drive installed. When you physically remove the drive from the computer, it boots into Vista with no problem. When the drive is installed, it also freezes at the Hp splash page (where you have all the f key options). When it freezes at the f key page, none of the f keys work so you can't enter the bios to see if the drive is listed. Has anyone had similar problems, and if so how did you solve it?

    Thanks very much!

  2. #2
    Plutonium Lounger Medico's Avatar
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    It sounds as though the DVD drive is shorted or has a serious fault. You may want to consider replacing it with another drive. Optical drives are relatively inexpensive now. If the drive is indeed that faulty it could damage other components in your system. If. for example there is a short in the power section, this could cause a fault in the PS which can cascade to toasting many other components and the entire PC.
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  3. #3
    4 Star Lounger
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    It sure sounds like the DVD drive is bad. With it out, power up and go into BIOS. Make sure that the boot order is set so that the HDD is the first in order and disable second/third/fourth boot device options. Then the BIOS should only look for the HDD when you try to start up. Does it still hang when the DVD drive is in situ?

    Terry

  4. #4
    New Lounger
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    Hi,

    Thanks very much for your suggestion. I forgot to mention in my post that I tried replacing the DVD drive with another one, with the exact same results. So I don't think the DVD drive is the culprit. I also re-installed my original hard drive (I had replaced the original 160gb drive with a 300 gb drive about a year ago) to see if that made a difference. Still got the same results. I wonder if the optical drive controller has somehow gone bad.

    Any other suggestions would be appreciated.

    Thanks!

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