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  1. #1
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    I pulled two hard drives out of an old Packard Bell computer. Both have useful data, so I bought a hard drive enclosure that connects to my Win7 machine via USB. One drive--a Seagate ST33232A--comes up right away. The other--a Western Digital AC-36400 CAVIAR--will not. I've moved the jumpers around, though I can't say for sure I've covered all the possible positions. I went with no jumper, too--no luck.

    By the way, the old Packard-Bell has gone to recycling, so I can't put these drives back in it. Any tips?

  2. #2
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    1. Go to the WD site and look up the jumper settings.
    2. You may not be providing enough power for the disk. Try connecting it internally - after disconnecting all your other drives - and boot from a recovery CD.

    cheers, Paul

  3. #3
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    Thank you for the reply, Paul. I'd like to add some new information. Since I first posted, I learned that in similar situations, most hard drives work with the jumpers in the "master" position. I had not yet tried that setting, and when I did, my Win7 machine recognized the drive. That's the good news. The bad news: The message box telling me I'd have to format the drive before I can use it. It appears this drive was the master HD in the old Packard Bell where I found it, and it has the Windows 98 OS installed on it. Of course, formatting the drive is out of the question, at least until I can retrieve the information stored on it.

    Re: your advice—The jumper settings are printed on the WD drive's case. Very convenient. As for power: The enclosure has its own AC power source, so I doubt that's a problem. I think my next trick will be to try connecting this drive to another machine--an older WinXP computer. If that fails, I'll try connecting it internally.

  4. #4
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    If Windows sees the drive but not the files the drive may be corrupt, or it may have been installed strangely in the old machine. Good luck.

    cheers, Paul

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