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  1. #1
    New Lounger
    Join Date
    Apr 2010
    Cincinnati, OH, USA
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    Last week I downloaded Windows 7 Upgrade Adviser and installed it. I started it but after several hours it was still running. Retried several times - including uninstalling and re-installing a fresh download. What do you suggest? This is a custom built system. The following is from the System Information dialog box. Thank you for your help. Lynn

    OS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Manufacturer INTEL_
    System Model D865PERL
    System Type X86-based PC
    Processor x86 Family 15 Model 3 Stepping 3 GenuineIntel ~2992 Mhz
    BIOS Version/Date Intel Corp. RL86510A.86A.0071.P13.0401221036, 1/22/2004
    SMBIOS Version 2.3
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    Time Zone Eastern Daylight Time
    Total Physical Memory 1,024.00 MB
    Available Physical Memory 285.27 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 2.40 GB
    Page File C:\pagefile.sys

  2. #2
    Super Moderator CLiNT's Avatar
    Join Date
    Dec 2009
    California & Arizona
    Thanked 608 Times in 556 Posts
    Try to temporarily disable any programs that are running in the backgrownd like antivirus, indexing, system restore.
    It looks as if something on your computer is conflicting with the upgrade advisor's scan.

    Windows 7 Upgrade Advisor should only take a few minutes to run.
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

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  3. #3
    Plutonium Lounger Medico's Avatar
    Join Date
    Dec 2009
    Thanked 936 Times in 856 Posts
    Just so you know, your 1 GB of RAM is somewhat marginal for Win 7. If you have the ability to add a little more you will be happier.

    I agree with Clint, some back ground app seems to be conflicting with the upgrade adviser.Most likely candidates are AV/AM apps.
    Have a Great Day! Ted

    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)

    Complete PC Specs: By Speccy

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