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  1. #1
    Silver Lounger Duchess843's Avatar
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    I have a weird problem with emails being sent to every one in my address book. I don't know where it's coming from. Here's the sad story.

    When I was running Win XP and OE was my email client, I sent an email to a business contact that I would be paying their bill on the first of the month (every month). Shortly thereafter I got a brand new computer with Windows 7 Home Premium 64-bit. I set up Thunderbird as the default email client, then I began getting emails from every one asking what bill was I referring too?

    I've searched the registry for the exact wording of the email I sent via OE with no success.

    Can someone please explain how this can be happening and how I can stop that bogus email from being sent? This one is going to take some hard work to figure out.

    Gloria
    <img src=/S/coffeetime.gif border=0 alt=coffeetime width=32 height=48>

  2. #2
    3 Star Lounger jockmullin's Avatar
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    Hi Gloria

    Are you saying this is an ongoing problem since you migrated to T-Bird or that it is a one-off and you only started receiving these emails since that time? If only a one-off it may have been a problem with the original OE files and if that is the case it would not be a concern going forward.

    When you moved to your new system did you bring across your emails as well as your contacts from the old one?
    Do you sync your contacts with any web email provider or have you (Zeus forbid) uploaded them to any IM or social networking sites?
    Is your email being handled by an email server or by an email provider (if so, which one)?

    If possible can you get one or two of the people who received your email in error to send you the email headers on the message they received? Comparing them to a normal email, such as one you send to yourself, might be informative.

    Sorry for so many questions, but this is a weird problem and sorting it out may take some digging.

    Jock

  3. #3
    Silver Lounger Duchess843's Avatar
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    Quote Originally Posted by Jock Mullin View Post
    Hi Gloria

    Are you saying this is an ongoing problem since you migrated to T-Bird or that it is a one-off and you only started receiving these emails since that time? If only a one-off it may have been a problem with the original OE files and if that is the case it would not be a concern going forward.

    When you moved to your new system did you bring across your emails as well as your contacts from the old one?
    Do you sync your contacts with any web email provider or have you (Zeus forbid) uploaded them to any IM or social networking sites?
    Is your email being handled by an email server or by an email provider (if so, which one)?

    If possible can you get one or two of the people who received your email in error to send you the email headers on the message they received? Comparing them to a normal email, such as one you send to yourself, might be informative.

    Sorry for so many questions, but this is a weird problem and sorting it out may take some digging.

    Jock
    Hi Jock,

    Yes, Thunderbird is the email client I choose to use with Windows 7.

    I didn't personally transfer my email contacts, but I was surprised to find that I still had them when the setting up of Thunderbird was complete.

    The answer to your next question is no contacts were synced, and I know better than to put such information in an Instant Message. I belong to no social networking sites (I've been chided by some of my friends as being a coward for not doing so, but I've been called worse).

    I have Comcast Hi Speed cable Internet Service, and have used them for 15 years or more.

    I will ask if they still have the email, which I doubt, but since it's still happening (even to me, I got one yesterday). I tried to trace the header and all I could make out was that it was delivered via Comcast. I tried to print or save that information but neither option was available on the right-click menu. I will try to write down what I see and compare it to the other emails, but it's very long.

    No problem with the questions, how else can I get help if questions aren't asked? If you need other answers, ask away.

    Thanks for going to all that trouble, I knew it would be very difficult to track down.

    Gloria
    <img src=/S/coffeetime.gif border=0 alt=coffeetime width=32 height=48>

  4. #4
    3 Star Lounger jockmullin's Avatar
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    Hi Gloria

    So you are saying that on your new computer running Thunderbird under Windows 7 somehow your email contacts got transferred across from your previous XP computer without your having done anything to migrate them across.

    I am totally unable to explain how that might happen unless some migration tool was used to do so.

    AFAIK Comcast.net is a very typical POP3/SMTP email server with the SMTP port being 587 and the outbound server requiring authentication with the same credentials as the POP3 server. If that is indeed your setup then I can't see how either your outbound emails could be copied to everyone in your address book or how Thunderbird's address book could have been updated with your previous contacts.

    In order to get at the msg headers, open the msg you received and in the message display window click on view/headers and set headers to all. Then when you print the message the headers will also be included. Alternatively, if you click on Forward at that point, when write opens the quoted version of the message the full headers will be included, and you can copy and paste from there.

    Jock

  5. #5
    Silver Lounger Duchess843's Avatar
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    Quote Originally Posted by Jock Mullin View Post
    Hi Gloria

    So you are saying that on your new computer running Thunderbird under Windows 7 somehow your email contacts got transferred across from your previous XP computer without your having done anything to migrate them across.

    I am totally unable to explain how that might happen unless some migration tool was used to do so.

    AFAIK Comcast.net is a very typical POP3/SMTP email server with the SMTP port being 587 and the outbound server requiring authentication with the same credentials as the POP3 server. If that is indeed your setup then I can't see how either your outbound emails could be copied to everyone in your address book or how Thunderbird's address book could have been updated with your previous contacts.

    In order to get at the msg headers, open the msg you received and in the message display window click on view/headers and set headers to all. Then when you print the message the headers will also be included. Alternatively, if you click on Forward at that point, when write opens the quoted version of the message the full headers will be included, and you can copy and paste from there.

    Jock
    I have discovered how this happened. My original hard drive was connected to my OS and the email was being sent from it. I have disconnected it and the messages have ceased. That's also how my email contacts were carried over to the new computer. One bit of information has to be changed, I no longer use Outlook, my default client is now Windows Live Mail. It looks and feels almost like Outook Express, and I can use letter designs just like I did with OE.

    Therefore please consider this topic solved and closed. Thanks for every one's attempt to help me.

    Gloria E
    <img src=/S/coffeetime.gif border=0 alt=coffeetime width=32 height=48>

  6. #6
    Silver Lounger Duchess843's Avatar
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    Quote Originally Posted by Duchess843 View Post
    I have discovered how this happened. My original hard drive was connected to my OS and the email was being sent from it. I have disconnected it and the messages have ceased. That's also how my email contacts were carried over to the new computer. One bit of information has to be changed, I no longer use Outlook, my default client is now Windows Live Mail. It looks and feels almost like Outook Express, and I can use letter designs just like I did with OE.

    Therefore please consider this topic solved and closed. Thanks for every one's attempt to help me.

    Gloria E
    Brand new ballgame. I'll try to clear up what was posted above.

    First, my default email client is now Live Mail and the backup is GMail.

    I was wrong about the email not appearing, it came back very soon after I made the post.above.

    The problem of the mysterious messages being sent has been solved. I worked with Comcast, my ISP, and after 3 tries I finally found someone who knew where to look for the message. He had me delete it and told me that no one would ever see it again. I was delighted and so grateful.

    Now this thread can really be closed.
    <img src=/S/coffeetime.gif border=0 alt=coffeetime width=32 height=48>

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