Results 1 to 4 of 4

Thread: AOL e-mail

  1. #1
    2 Star Lounger
    Join Date
    Dec 2009
    Location
    West Seneca, NY
    Posts
    150
    Thanks
    1
    Thanked 0 Times in 0 Posts
    I'm not sure if this is the right forum for this but for lack of a better place...

    A neighbor of mine sends me e-mail via AOL with graphics and or photo's and text. The e-mail is received but when I open it, it's blank. The header is there and all seems well, but no content. Others who are copied apparently have no problem. I'm insisting that the problem is on his end and not mine. I receive e-mail from others who use AOL and I do not have a problem in receiving, graphics, photos, or text. Occasionally his text might show up but it's usually garbled or interspersed with various other non-sense characters or large spaces.

    I'm using Win 7 64 bit, Firefox , Roadrunner web-based e-mail. I believe he is using Win XP and an older version of IE and of course AOL e-mail client. He not computer savvy and I'm not familiar with AOL. I think it's an option he must change but I can't tell him what or where.

    My question, is it my system or his system and what can we do to solve problem?

  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts
    Quote Originally Posted by norm201 View Post
    I'm using Win 7 64 bit, Firefox , Roadrunner web-based e-mail. I believe he is using Win XP and an older version of IE and of course AOL e-mail client.
    Can you view the message as expected in IE8? If so, perhaps something in the message is creating a Firefox compatibility issue. If not, maybe it's Roadrunner.

  3. #3
    2 Star Lounger
    Join Date
    Dec 2009
    Location
    West Seneca, NY
    Posts
    150
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by jscher2000 View Post
    Can you view the message as expected in IE8? If so, perhaps something in the message is creating a Firefox compatibility issue. If not, maybe it's Roadrunner.
    I've tried that also, same problem. I receive e-mails from other AOL users with no problem. Just yesterday I received two e-mails from this same friend and they came thru without problems. Go figure!

  4. #4
    Gold Lounger Roderunner's Avatar
    Join Date
    Dec 2009
    Location
    Scotland.
    Posts
    3,462
    Thanks
    16
    Thanked 216 Times in 183 Posts
    Quote Originally Posted by jscher2000 View Post
    Can you view the message as expected in IE8? If so, perhaps something in the message is creating a Firefox compatibility issue. If not, maybe it's Roadrunner.
    I use AOL Mail no problem no relation
    O wad some Power the giftie gie us, to see oursels as ithers see us!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •