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    3 Star Lounger rcbjr2's Avatar
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    Error 1500.Another Installation in Progress

    I'm moving from a desktop to a laptop with Win 2000. I've been installing stuff all day. However, two programs are giving me trouble. Both generate this error: "Error 1500.Another installation already in progress. You must complete that installation before continuing this one." I get a cancel and a retry button. Retry does not work. I have to cancel. Rebooting doesn't help. I checked the MS KB and couldn't find anything. Anybody have any ideas what to do about this?

    Thx.

    -Rich.

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    Re: Error 1500.Another Installation in Progress

    What programs are giving you this error?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    3 Star Lounger rcbjr2's Avatar
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    Re: Error 1500.Another Installation in Progress

    They are the RightFax software that I install off our network. It is also DeltaView 2.7 from www.workshare.net. I've asked our IT dept about RightFax and workshare about DeltaView, but no help yet. I thought someone here might have gotten the error before. Thx.

    -Rich.

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    Re: Error 1500.Another Installation in Progress

    Google search at Microsoft.com found the following
    <A target="_blank" HREF=http://support.microsoft.com/support/kb/articles/Q236/4/56.ASP> OFF2000: "Error 1500. Another Installation Is in Progress..." When You Try to Install Office 2000</A>
    <A target="_blank" HREF=http://support.microsoft.com/support/kb/articles/q186/5/52.asp> Terminal Server Error Messages: 1400 to 1699</A>

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    3 Star Lounger rcbjr2's Avatar
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    Re: Error 1500.Another Installation in Progress

    Thanks for the assist. The KB article suggests removing the InProgress folder from the registry to install Office 2000. However, I've searched through the whole registry, and there is no InProgress folder. Do you or does anybody else have any other ideas? This works with some software, and not with others. It's strange.

    Thx.

    -Rich.

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    Re: Error 1500.Another Installation in Progress

    This "Right-click the InProgress folder, and then click Delete on the shortcut menu. Click Yes to delete the folder." is done wil in Regedit.
    Are you telling us that you did NOT find this after following step 3 of the link above.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    3 Star Lounger rcbjr2's Avatar
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    Re: Error 1500.Another Installation in Progress

    Yes. I'm saying that there is no InProgress folder under Installer in the Registry when I'm editing with RegEdit. I've tried editing before, during, and after an install, and after hitting retry and cancel. I never find an InProgress folder.

    Thx.

    -Rich.

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    3 Star Lounger rcbjr2's Avatar
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    Re: Error 1500.Another Installation in Progress

    Dave,

    By the way, I did finally find an InProgress entry in the registry, but it was under the Visioneer set of keys. I still haven't found anything under Installer, using RegEdit or Regedt32. Any other suggestions?

    Thx.

    -Rich.

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    3 Star Lounger rcbjr2's Avatar
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    Re: Error 1500.Another Installation in Progress

    Also, by the way, I can't even run Repair Office because it fails with the Error 1500. And I can't update to SR-1 which supposedly fixes this because that fails as well (and I posted a separate thread on that). Aren't computers fun?

    Thx.

    -Rich.

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    Re: Error 1500.Another Installation in Progress

    It appears that more than one app failed to complete.

    Did you reboot between each and every app that you installed?

    Some app's do NOT like it when another has been installed before the reboot. The reboot is used to clear the "Run first time" entries that the install uses, and clear put most temp files.

    Have you deleted the files from the temp folders?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    3 Star Lounger rcbjr2's Avatar
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    Re: Error 1500.Another Installation in Progress

    Yes, I've rebooted between installs, and tried clearing out all temp files, even deleting every single temp folder and file I could find. I've even waited a day or more between trying again to install. -Rich.

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    Re: Error 1500.Another Installation in Progress

    How do you feel about doing a format and a clean install of all programs?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    3 Star Lounger rcbjr2's Avatar
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    Re: Error 1500.Another Installation in Progress

    I think that's my next step. However, this is a company laptop, so it's not as easy as me just running the Win 2000 install over again. I'd have to get the company IT dept to do a Ghost image over the current one, and I haven't been getting much response from them lately. I'll have to push harder, though. Thx.

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