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  1. #1
    2 Star Lounger
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    While testing out the Meep video downloader I inadvertently let it install the Jixey search engine.

    What a colossal mistake. It hijacked Google and won't let go. Worse, it really slows things down on the browser.

    I tried resetting the computer to a previous restore point but it didn't help. Jixey is still trying to dominate.

    Can anyone tell me how to permanently get this nasty piece of malware out of my system?

    Thanks.

    Neal

  2. #2
    Plutonium Lounger Medico's Avatar
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    See if one of these posts from Google search will help.
    BACKUP...BACKUP...BACKUP
    Have a Great Day! Ted


    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)


    Complete PC Specs: By Speccy

  3. #3
    2 Star Lounger
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    Thank you for the links.

    After some nosing around and some trial and mostly error, hereís what Iíve learned.

    1.) Using Control Panel, Add or Remove Programs to get rid of Jixey doesnít work. Jixey doesnít appear on the list. To paraphrase Muhammed Ali, you canít remove what you canít see.

    2.) I found this thread on the Mozilla support forum helpful: https://support.mozilla.com/en-US/forum/1/659118

    To recap the steps:

    Open Firefox.

    - type about:config into address bar (and promise to be careful at the prompt).

    - scroll down to browser.startup.page (or simply type Jixey into the filter box).

    - double-click on browser.startup.page

    - replace the Jixey address with your preferred browser string in the browser value box

    For Google U.K., itís: http://www.google.co.uk/#hl=en&source=hp&q=

    For Google U.S., itís: http://www.google.com/search?hl=en&source=hp&q=

    (apparently, it needs more sophisticated string than simply putting in www.google.com)

    - Click OK and youíre done.

    Thank you again for the guidance and the help removing that unnecessarily pernicious piece of software.

    Neal

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