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  1. #1
    Lounger
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    I haven't seen the PC yet, but I though I would start asking questions.

    In the last few days a Vista PC has started crashing on startup. It won't even go into safe mode.

    It had been doing this several months ago and I had them do a repair which seemed to work, but now its started again and its worse now because they could get to safe mode before.

    Any suggestions where to start looking? All my PC's are Win 7 or XP, so I don't have a Vista to look at.

  2. #2
    Plutonium Lounger Medico's Avatar
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    I would start by reinstalling the OS. Sometimes this is less time consuming than trying to T/S when a PC is in this condition. Can you get into the BIOS at boot? Perhaps something will show up there. Be advised that this could easily be a hardware failure as well. If the reinstall fails then I would suspect a failed device. I've seen power supplies, hard drives, CPUs, RAM, MB, any number of things cause significant problems.
    BACKUP...BACKUP...BACKUP
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  3. #3
    Super Moderator CLiNT's Avatar
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    It had been doing this several months ago and I had them do a repair which seemed to work, but now its started again and its worse now because they could get to safe mode before.
    Elaborate more on this "repair".
    In the last few days a Vista PC has started crashing on startup. It won't even go into safe mode.
    Described the crash in more details please; Blue screen, black screen, no boot, ocassional boot. Error messages?
    DRIVE IMAGING
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Windows 8.1, 64 bit
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