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  1. #1
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    I have a Server running Windows 2008 SP2 with Citrix XenApp.

    Recently. it has been shutting down unexpectedly on its own. I have checked the Event Viewer and it has no indication of any error.
    It only indicates that the Server experienced an unexpected shutdown.

    Has anyone encountered the same issue before?

  2. #2
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    Unexpected shut downs with nothing in the Event Logs are often due to power or heat issues.
    Have you checked the fans?
    Is the air circulation good?
    Have you cleaned the inside of the machine?
    Have you checked the physical connections inside the machine?
    Have you added or changed any hardware recently?

    Joe
    Joe

  3. #3
    Super Moderator BATcher's Avatar
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    Quote Originally Posted by illidann View Post
    Has anyone encountered the same issue before?
    Yes, about every 2-8 days since December, on a new Dell T610 server.
    No, we can't find out what the problem is...
    Much grrrh-age is taking place.
    BATcher

    Time prevents everything happening all at once...

  4. #4
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    Quote Originally Posted by BATcher View Post
    Yes, about every 2-8 days since December, on a new Dell T610 server.
    No, we can't find out what the problem is...
    Much grrrh-age is taking place.
    I suppose you've done all the hardware and power supply checking?

    Joe
    Joe

  5. #5
    Super Moderator BATcher's Avatar
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    Quote Originally Posted by JoeP View Post
    I suppose you've done all the hardware and power supply checking?
    Indeed! The power supply comes off a large UPS, which also drives our other server. The various Dell diagnostics run clean. SBS 2008 is up-to-date. Microsoft has come up with nothing after looking at the dumps. Investigations continue...
    BATcher

    Time prevents everything happening all at once...

  6. #6
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    Is there UPS management software on the affected server? Some UPS software is quick to shutdown the computer on the slightest power glitch.

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