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Thread: Folder creation

  1. #1
    5 Star Lounger
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    I am not that familiar with Outlook. I thought I created a folder under another folder - something like a sub folder. I moved an email to this sub folder but I can't see the folder under the folder that I thought I created it under. I need this email that I put in this folder but I can't get to it. What did I do?

    When I right click on the main folder, I see create a folder. When I click on this, there is a plus sign beside the folder and when I click on the plus sign, there is the folder I created but I can't seem to get to it to see the email I put there. Help!!

  2. #2
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    Did you set the content type for the folder correctly when you created it? You need to have it set to "Mail and Post items". If it is set to some other type the email item may have been deleted. Check your Deleted Items. You can right click on the folder you created and select Properties to see the type of data Outlook expects.

    Joe
    Joe

  3. #3
    Uranium Lounger
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    Select the parent folder (either the Exchange parent folder or the top of the PST) then use Advanced Find (Ctrl-Shift-F) to search for the message using the "in subject field or message body" but no other parameters, and you will get all messages. Then sort them by date, read through them and see if you can find the one you have lost. It's necessary to repeat this approach on each Exchange account and PST (these are also known generically as message stores) - Advanced Find only searches one store at a time.
    -John ... I float in liquid gardens
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