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  1. #1
    Lounger
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    My son has a Billion ADSL2+ modem, which worked fine till a power outage yesterday. Now it is power-cycling itself every few minutes, plus the VOIP phone has odd static and interruptions. He's with XP and is networked wirelessly. Any suggestions? He is quite savvy but can't find anything yet.

  2. #2
    5 Star Lounger chowur's Avatar
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    Most likely,even with it plugged into an power surge outlet.The modem took a bad hit.If I were your son I would contact the manufacturing for an replacement.Or his Internet Provider Service here's a link for the,Billion Products;My linkThe best of luck to your son.
    Problems cannot be solved by the same level of thinking that created them. -Albert Einsten

  3. #3
    Lounger
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    Thanks very much; I'm seeing him soon so can tell him that.

  4. #4
    Super Moderator Deadeye81's Avatar
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    Quote Originally Posted by Carolyn Janson View Post
    My son has a Billion ADSL2+ modem, which worked fine till a power outage yesterday. Now it is power-cycling itself every few minutes, plus the VOIP phone has odd static and interruptions. He's with XP and is networked wirelessly. Any suggestions? He is quite savvy but can't find anything yet.
    Hi Carolyn, and welcome to the Lounge!

    Has your son done a hard reset of the modem to restore it to factory defaults? It may not help, but if he does that and reconfigures the modem/router (I am assuming the modem has built in router functions), then maybe the power-cycling will cease. Just a thought.
    Deadeye81

    "We make a living by what we get, we make a life by what we give." Sir Winston Churchill

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