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  1. #1
    New Lounger
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    New lounge poster here, so thanks in advance for your patience.

    I'm running MS Office 2003, SP3, on WinXP Pro (SP3). I've installed MS Compatibility Pack (with SP-1 and SP-2) to read occasional 2007 files we receive. Word DOCX and PowerPoint PPTX files open just fine, but simple Excel XLSX files will not open. In Excel 2003, the message "The converter failed to open the file" appears.

    I've searched extensively w/Google and throughout MS Knowledge Base, and the common (unhelpful) answer is "buy 2007."

    Is anyone else experiencing an inability to open XL2007 only, while WD2007 and PPT2007 open? Any ideas or answers?

    Thanks in advance.

  2. #2
    5 Star Lounger
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    Quote Originally Posted by gbcallan View Post
    New lounge poster here, so thanks in advance for your patience.

    ....read occasional 2007 files we receive....
    This is a long shot from an aged post .... "the converter sometime does not kick in when opening it from an e-mail or via windows explorer".

    Are the files being received by email?
    Are the files being opened by clicking the email attachment?
    or
    Are the files saved and using Windows Explorer to try to open them?

    if so,
    Try opening Excel and use Excel's File| Open

    Additional info .... My version of excelcnv.exe is 12.0.6529.5000
    What version of excelcnv.exe is being used?

  3. #3
    New Lounger
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    Are the files being received by email?
    Are the files being opened by clicking the email attachment?
    or
    Are the files saved and using Windows Explorer to try to open them?

    All XL2007 files were copied to the Office 2003 PC via USB flash drive, so no email attachments here. And... same error message appears regardless of opening via WinExp or Excel's File-Open.

    My version of excelcnv.exe is 12.0.6514.5000.

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